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Course profile

Competing with AI and Digital Technologies (BSAN7214)

Study period
Sem 2 2024
Location
External
Attendance mode
Online

Course overview

Study period
Semester 2, 2024 (22/07/2024 - 18/11/2024)
Study level
Postgraduate Coursework
Location
External
Attendance mode
Online
Units
2
Administrative campus
St Lucia
Coordinating unit
Business School

To remain competitive in the digital era, organisations need to undergo a digital transformation into data-driven organisational structures. Such transformation requires a careful strategy considering new structures and communities, culture, IT infrastructure (e.g. cloud) and legacy systems. This course explores the success factors for data driven transformation of business, and develops students' knowledge and skills in developing a transformation strategy.

This course explores how firms within the digital economy integrate, leverage, and expand their strategic competitive positioning using Artificial Intelligence (AI) and digital technologies. The course explores in detail the concept of digital maturity and associated capabilities, unpacking what it means to be a truly digital first organisation. Contemporary digital and business maturity models from academia and industry are utilised across the course.

The course is divided into five modules:

  1. Digital Transformationᅠ
  2. Strategy
  3. Technology
  4. People and Culture
  5. Bringing it Together: AI and Digital Trends and Predictions

This course offers a fully online, flexible, student experience that engages students through an interactive learning platform. The content engagement is further enhanced with a series of live sessions, reflections, and ethical debates on a social platform. Case analysis forms a key component across the modules, coupled with open discussion, and hands-on real-world problem solving. Studentsᅠneed to prepare their case analysis individually and engage in critical discussions with their peers.ᅠ

Course requirements

Recommended prerequisites

We recommend completing the following courses before enrolling in this one:

BSAN7205 or DATA7001

Restrictions

MBusAn, MDataSc

Course contact

Course staff

Lecturer

Timetable

The timetable for this course is available on the UQ Public Timetable.

Additional timetable information

Please note: Teaching staff do not have access to the timetabling system to help with class allocation. Therefore, should you need help with your timetable and/or allocation of classes, please ensure you email business.mytimetable@uq.edu.au from your UQ student email account with the following details:

  • Full Name
  • Student ID
  • Course Code

Aims and outcomes

This course aims to equip students with tools and insights ᅠto buildᅠ competitive advantage by leveraging AI and digital technologies. Students will develop deep business knowledge on how to successfully transform business in the digital age.ᅠᅠ

Learning outcomes

After successfully completing this course you should be able to:

LO1.

Describe and apply critical factors for using AI and digital technologies successfully.

LO2.

Analyse and evaluate the current state of an organisation's digital maturity to identify focus areas for transformation.

LO3.

Design and justify an organisational roadmap to elevate digital maturity and gain competitive advantage by identifying short, medium, and long term opportunities.

Assessment

Assessment summary

Category Assessment task Weight Due date
Paper/ Report/ Annotation, Presentation Digital Transformation Priorities 40%

26/08/2024 4:00 pm

Paper/ Report/ Annotation, Presentation Digital Transformation Roadmap 60%

Presentation 18/10/2024 2:00 pm

Final Report 25/10/2024 2:00 pm

Assessment details

Digital Transformation Priorities

Mode
Product/ Artefact/ Multimedia, Written
Category
Paper/ Report/ Annotation, Presentation
Weight
40%
Due date

26/08/2024 4:00 pm

Learning outcomes
L01, L02

Task description

In this assessment, students are asked to read a teaching case study and develop a plan for a mindful transformation of G Telecom aimed at making the most out of Telco AI. Students will consider how the organisation’s strategy, structure, offerings and incumbent work routines should change to be ready for a new, data-driven era. As part of this assessment, students will prepare a short video and business report summarising their insights and priorities for change. 

Artificial Intelligence (AI) and Machine Translation (MT) are emerging tools that may support students in completing this assessment task. Students may appropriately use AI and/or MT in completing this assessment task. Students must clearly reference any use of AI or MT in each instance.

A failure to reference generative AI or MT use may constitute student misconduct under the Student Code of Conduct.

Submission guidelines

The assessment will be submitted via the course's Learn.UQ site.

Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Digital Transformation Roadmap

Mode
Oral, Written
Category
Paper/ Report/ Annotation, Presentation
Weight
60%
Due date

Presentation 18/10/2024 2:00 pm

Final Report 25/10/2024 2:00 pm

Learning outcomes
L01, L02, L03

Task description

Building on the outcomes from the first assessment, the main task in this assessment is to devise a final plan for the digital transformation of G Telecom and communicate it in the form of a presentation and final report.  

This plan should consider how G Telecom’s strategy, technology and operations, people, and culture need to change to enable successful digital transformation. Specifically, students are to develop recommendations for change, referencing the Digital First Framework; design a one-page roadmap for digital transformation including key steps for implementation, anticipated business outcomes, and potential risks and challenges.

Artificial Intelligence (AI) and Machine Translation (MT) are emerging tools that may support students in completing this assessment task. Students may appropriately use AI and/or MT in completing this assessment task. Students must clearly reference any use of AI or MT in each instance.

A failure to reference generative AI or MT use may constitute student misconduct under the Student Code of Conduct.

Submission guidelines

Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Course grading

Full criteria for each grade is available in the Assessment Procedure.

Grade Cut off Percent Description
1 (Low Fail) 0 - 29

Absence of evidence of achievement of course learning outcomes.

2 (Fail) 30 - 46

Minimal evidence of achievement of course learning outcomes.

3 (Marginal Fail) 47 - 49

Demonstrated evidence of developing achievement of course learning outcomes

4 (Pass) 50 - 64

Demonstrated evidence of functional achievement of course learning outcomes.

5 (Credit) 65 - 74

Demonstrated evidence of proficient achievement of course learning outcomes.

6 (Distinction) 75 - 84

Demonstrated evidence of advanced achievement of course learning outcomes.

7 (High Distinction) 85 - 100

Demonstrated evidence of exceptional achievement of course learning outcomes.

Additional course grading information

Grades will be allocated according to University-wide standards of criterion-based assessment.

Supplementary assessment

Supplementary assessment is available for this course.

Learning resources

You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.

Library resources

Find the required and recommended resources for this course on the UQ Library website.

Own copy required

You'll need to have your own copy of the following reading resources. We've indicated below if you need a personal copy of the reading materials or your own item.

Item Description
Book Designed for digital: how to architect your business for sustained success
by Ross; Jeanne W.; Beath; Cynthia Mathis; Mocker; Martin - 2019
Publisher: MIT Press
ISBN: 9780262354776; 9780262354783

Learning activities

The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.

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Learning period Activity type Topic
Week 1
Not Timetabled

Module 1: Digital Transformation

Self-Directed Learning

Sub-module 1.1: This sub-module focuses on the characteristics of Second Machine Age technologies and the differences between physical native vs digital native organisations.

Learning outcomes: L01

Workshop

Live Session

This session includes a discussion on Organisations in the Second Machine Age

Learning outcomes: L01

Week 2
Not Timetabled

Module 1: Digital Transformation

Self-Directed Learning

Sub-module 1.2: This sub-module focuses on the challenges the Second Machine Age presents for organisations.

Learning outcomes: L01

Workshop

Live session

This session includes a discussion on digital maturity and focuses on understanding and applying selected digital maturity frameworks.

Learning outcomes: L01

Week 3
Not Timetabled

Module 2: Strategy

Self-Directed Learning

Sub-module 2.1: This sub-module focuses on key components of organisational strategy and digital strategy, and relevant maturity frameworks and models.

Learning outcomes: L01

Case-based learning

Live Session

This session includes a discussion of activities linked to the Carrefour Case study, as well as a discussion on Assessment 1 (Q&A).

Learning outcomes: L01, L02

Week 4
Not Timetabled

Module 2: Strategy

Self-Directed Learning

Sub-module 2.2: This sub-module focuses on strategic opportunities and implications as organisations plan for digital transformation.

Learning outcomes: L01, L02

Workshop

Live Session

This session includes an active discussion around competitive positioning and organisational readiness for digital transformation.

Learning outcomes: L01, L02

Week 5
Not Timetabled

Module 2 - Reflection week

Self-Directed Learning

Opportunity to reflect on learnings from Module 2, progress any outstanding readings, collaborate with peers through Ed Discussion, and continue working on Assessment One.

Week 6
Not Timetabled

Module 3: Digital Technologies

Self-Directed Learning

Sub-module 3.1: This sub-module explores the nature of digital innovation and layered modular architectures.

Learning outcomes: L01, L02

Workshop

Live Session

This session includes a discussion on technological capabilities

Learning outcomes: L01, L02

Week 7
Not Timetabled

Module 3: Digital Technologies

Self-Directed Learning

Sub-module 3.2: This sub-module focuses on some of the challenges with AI systems, switching risks and social and technical inertia.

Learning outcomes: L01, L02, L03

Workshop

Live Session

This session explores Social and Technical Inertia / Digital Options

Learning outcomes: L01, L02

Week 8
Not Timetabled

Module 3 - Reflection week

Self-Directed Learning

Opportunity to reflect on learnings from Module 3, progress any outstanding readings, collaborate with peers through Ed Discussion, and work on Assessment Two.

Week 9
Not Timetabled

Module 4: People and Culture

Self-Directed Learning

Sub-module 4.1: This sub-module focuses on the intangible assets of people and culture and the role they play in an organisation's digital maturity journey.

Learning outcomes: L01, L02

Workshop

Live Session

Assessment 2 Discussion and Q&A / Talent Attraction and Capability Development

Learning outcomes: L01, L02

Mid Sem break
No student involvement (Breaks, information)

In-Semester Break

Week 10
Not Timetabled

Module 4: People and Culture

Self-Directed Learning

Sub-module 4.2: This sub-module discusses the concepts of governance as it relates to digital technologies, referencing the Campbell Soup Case Study.

Learning outcomes: L01, L02, L03

Case-based learning

Live Session

This session focuses on the Campbell Soup Case Study and governance mechanisms used to support the transformation journey

Learning outcomes: L01, L02, L03

Week 11
Not Timetabled

Module 4 - Reflection week

Self-Directed Learning

Opportunity to reflect on learnings from Module 4, progress any outstanding readings, collaborate with peers through Ed Discussion, and continue working on Assessment Two.

Week 12
Not Timetabled

Module 5: Integration - Bringing it all together

Self-Directed Learning

Sub-module 5.1: This sub-module focuses on the key roles of technology in service interactions, and the benefits of a holistic framework to guide an organisation's digital maturity journey. The Certis case study is used as a key learning tool.

Learning outcomes: L01, L02, L03

Case-based learning

Live Session

This session focuses on the Certis Case Study

Learning outcomes: L01, L02, L03

Week 13
Not Timetabled

Module 5: Integration - Bringing it all together

Self-Directed Learning

Sub-module 5.2: This sub module includes a discussion on emerging trends and predictions influencing the future evolution of technology and business.

Learning outcomes: L01, L02, L03

General contact hours

Live Session

This is the last live session of the course. It will include a summary discussion and Q&A.

Learning outcomes: L01, L02, L03

Policies and procedures

University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:

Learn more about UQ policies on my.UQ and the Policy and Procedure Library.