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Course profile

Mediation (CRMD7000)

Study period
Sem 1 2025
Location
St Lucia
Attendance mode
Intensive

Course overview

Study period
Semester 1, 2025 (24/02/2025 - 21/06/2025)
Study level
Postgraduate Coursework
Location
St Lucia
Attendance mode
Intensive
Units
4
Administrative campus
St Lucia
Coordinating unit
Politic Sc & Internat Studies

Mediation is an effective way of resolving disputes and is now used in most Australian courts and tribunals. In some areas an extensive pre-litigation scheme exists and parties are required to attend mediation prior to commencing litigation. It is also used extensively in the resolution of community conflicts and in international peacemaking. In international and environmental areas, facilitators use mediation skills to assist the creation of innovative solutions. Increasingly, conflict resolution skills are required in management and business to effectively prevent, manage and resolve disputes and complaints. This interactive course was developed to meet the National Mediator and Dispute Resolution Accreditation Standards (AMDRAS) and participation in the full 6-day workshop will prove the Certificate of Training under AMDRAS. Emphasising practical skills, students practice the theory of mediation by mediating and participating in a range of conflict role play simulations whilst receiving individual feedback on their style and overall performance by highly qualified practitioners. In the skills component, participants work with the mediation model and learn alternative approaches to deal with varying circumstances. This course has a quota of 27 enrolments.

This course aims to provide students with a strong grounding in facilitative mediation and the opportunity to develop practical skills used as a facilitative mediator in a variety of different situations. After successfully completing the course, students will meet the requirements of the Certificate of Training under National Mediator and Dispute Resolution Accreditation Standards (AMDRAS). The course does not the Certificate of Assessment necessary for AMDRAS Mediator Accreditation and students will have to organise and pay for their own accreditation process if they so choose. This will be discussed during the workshop. AMDRAS accreditation is not mandatory and mostly useful for mediators working in private practice or for a dispute resolution service in Australia. The facilitative mediation model is practiced widely internationally and the skills acquired during the course will benefit practitioners in a variety of fields such as conflict resolution, psychology, organisational development, human resources, international development, peacebuilding, community development, social work, policing and security and other fields.

The course is very practical and includes a number of role play simulations. It is taught by a team of two practicing mediators who are part of a Recognised Training Provider. The course involves coached mediation role play simulations on days 5 and 6 under the supervision of external mediator coaches. It is essential that all participants are willing and able to participate in these simulations as they are one of the core learning experiences in the course. Simulations will be conducted in English and reflect common conflict situations in Australia and overseas. The course also engages facilitative mediation and its underlying theories in a critical manner and discusses the applicability of (Anglo-European) mediation theory in different cultural contexts. Participants are strongly encouraged to share their own experiences with mediation and conflict resolution and reflect on the practical exercises conducted during the course.

Course contact

Course staff

Lecturer

Timetable

The timetable for this course is available on the UQ Public Timetable.

Additional timetable information

From 2025 onward the course will be taught over 6 workshop days that form the core part of the learning experience. Any additional contact for consultations and optional teaching sessions will be held online.

Intensive workshop (10% participation): 27 February - 2 March & 8-9 March 2025 from 8.45am to 5.00pm in Bldg 35 Room 111.

Due date reflective learning journal (20%): 31 March 2025 2pm

Due date mediation video review assignment (20%): 6 May 2025 2pm

Due date research essay assignment (50%): 2 June 2025 2pm

All written assessment items are due at 2.00pm Brisbane Time on the due date.

Attendance:

Attendance during the intensive workshop is mandatory. If you intend to apply for national accreditation you have to attend the full workshop hours and participate in all role play simulations.

Additional optional online session:

This semester an additional optional seminar session will be offered as part of the course. This is an opportunity for students to reflect on the course content, ask questions about the assignment topics and tasks and engage in peer learning. The date for the optional session will be discussed during the face-to-face workshop to accommodate student needs and prevent clashes with other courses. The date for the session will be posted on the UQ Learn portal for the course.

Aims and outcomes

This course aims to provide students with a strong grounding in facilitative problem-solving mediation and the opportunity to develop practical skills in mediating and facilitating dispute resolution for interpersonal conflicts.

After successfully completing the course students will meet the training requirements of the National Mediator Accreditation Standards (NMAS).


The course content is based on the knowledge and skill requirements of the NMAS. Students will also engage in academic discussion and research on mediation and its theoretical foundations through research assignments.

Learning outcomes

After successfully completing this course you should be able to:

LO1.

Demonstrate a comprehensive understanding of the facilitative mediation model and the purpose of each stage in the process.

LO2.

Explain the different approaches to mediation and when each might be appropriate.

LO3.

Demonstrate a range of skills and techniques in communication, negotiation and mediation.

LO4.

Reflect meaningfully on your practical experience and demonstrate an understanding of how your experience relates to conflict resolution theories.

LO5.

Research and critically discuss current issues in mediation and conflict resolution and effectively present your research findings.

Assessment

Assessment summary

Category Assessment task Weight Due date
Participation/ Student contribution Workshop participation 10%

27/02/2025 - 9/03/2025

Notebook/ Logbook Reflective Learning Journal (2500 words) 20%

7/04/2025 2:00 pm

Essay/ Critique, Reflection Mediation Video Review (2500 words) 20%

6/05/2025 2:00 pm

Essay/ Critique Research Essay (4000 words) 50%

30/05/2025 2:00 pm

Assessment details

Workshop participation

Mode
Activity/ Performance
Category
Participation/ Student contribution
Weight
10%
Due date

27/02/2025 - 9/03/2025

Learning outcomes
L01, L02, L03, L04

Task description

Students have to attend the full six days of the intensive workshop and participate in the role play simulations and interactive discussions. On day 4 and 5 of the workshop students will also provide peer feedback to each other during and after role play simulations.

Criteria & Marking:

1.66% of the mark will be awarded for each full day of attendance during the 6 days of the workshop. If students are unable to attend the full day the mark will be

reduced. If students are unable to attend due to illness they are required to provide a medical certificate to the course coordinator.

Please note that the Certificate of Training under AMDRAS cannot be issued if a participant has not participated in at least 45 hours of training and 9 role play simulations.


Submission guidelines

Deferral or extension

You cannot defer or apply for an extension for this assessment.

Reflective Learning Journal (2500 words)

Mode
Written
Category
Notebook/ Logbook
Weight
20%
Due date

7/04/2025 2:00 pm

Learning outcomes
L01, L03, L04, L05

Task description

In the learning journal, you will be required to present a personal diary of your learning experiences in the CRMD7000 workshop. The diary should not be just a set of “lecture notes” and does not have to be written in chronological order. It should provide 4-6 examples of experiences during the workshop that you found enlightening, interesting, challenging, difficult or puzzling. Reflective writing involves a brief description of the experience, including what you did/said or thought and how others reacted to it. You then reflect on how you felt during the experience and discuss why you think the experience occurred or why you felt a certain way. If appropriate, give examples of how your experience relates to other experiences outside the workshop context from your professional or personal life. You are also required to relate your experiences to the course readings and other academic and practitioner literature on mediation and conflict resolution to further investigate what happened and to draw lessons for similar events in the future. It is essential that you undertake further readings after the workshop and that you reference scholarly literature in your learning journal. The final part of reflective writing is to develop learning or changes in practice and to set up potential experiments for when you encounter a similar situation in the future. This process will be discussed further during class and will be used to debrief role play simulations in the course.

The journal must also contain at least one reflection on one of the role play exercises in which you were the mediator. Point out what you did well and what you want to improve on and compare your role play experience to the practitioner literature on mediation.

The word limit for the reflective learning journal is 2500 words. You are required to use the standard referencing procedures described in the POLSIS Essay Guide . You can write the journal in the first person and you can structure it either chronologically or by topic. Please refer to the assessment criteria sheet for the learning journal before you start writing. You must also copy and paste the assessment criteria sheet at the end of your assignment (last page). This sheet is available on Learn.UQ Blackboard under Assessment.

Reflective writing summary:

Reflective writing always includes a short and concrete description of a situation, learning activity, behaviour or example (it is helpful if you reflect on a particular intervention that you engaged in as a mediator to actually write down what you said). Then you describe how the situation/activity/discussion impacted on you emotionally and how your behaviour impacted on others involved (in the way that you perceived their reactions or according to their reflections during the debriefing of the experience). You then compare your experience to relevant scholarly literature on the topic (and include references) and critically examine the situation. You may agree or disagree with the literature, you can raise further questions or pose concerns. Finally, you should formulate take home messages and areas for self-improvement and learning. 

Assessment tasks are intended to evaluate a student’s abilities, skills, and knowledge. Unless explicitly stated otherwise in the assessment instructions, assessments are to be completed without the aid of Artificial Intelligence (AI) and Machine Translation (MT). Failure to comply with this direction may constitute student misconduct under the Student Code of Conduct. 

Submission guidelines

Submission:

Assignments for this course will be submitted electronically via Blackboard and using Turnitin.

In uploading an assignment via Turnitin you are certifying that it is your original work, that it has not been copied in whole or part from another person or source except where this is properly acknowledged, and that it has not in whole or part been previously submitted for assessment in any other course at this or any other university.

When you successfully submit your assessment to Turnitin after previewing the uploaded document (to make sure that you have chosen the correct file), you should see the “Submission Complete!” message. After this, a downloadable Digital Receipt will display on your Assignment Dashboard. It is your responsibility to download the Digital Receipt as proof of submission. Turnitin will not send this receipt to you automatically.

If you don’t see the downloadable receipt on your assignment dashboard, you should regard your submission as unsuccessful.

If the submission was not successful:

  1. Note the error message (preferably take a screenshot).
  2. Go to your assignment page and see if it is possible to submit again.
  3. If you cannot submit again, then email your course coordinator immediately.


Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Unless an extension is granted, penalties for late submission apply. Students are penalised 10% of the maximum possible mark allocated for the assessment item for every calendar day that an assessment item is late.

Marks will be deducted each day for up to 7 calendar days, at which point the submitted item will not receive any marks unless an extension has been approved. Each 24-hour block is triggered from the time the submission is due.

Mediation Video Review (2500 words)

Mode
Written
Category
Essay/ Critique, Reflection
Weight
20%
Due date

6/05/2025 2:00 pm

Learning outcomes
L01, L02, L03, L05

Task description

Review the video "Sous Chef or Sue Chef" from the library. The video is available via the link in the course readings. The UQ Library also has a DVD copy. A link to the video is also available on in the Learn.UQ site of the course under Assessment.

Part A:

  • Provide a brief summary of the mediation video (not more than two or three sentences).
  • Identify the parties' starting positions in the mediation (what they say).
  • Identify the interests of the parties underlying these positions (why they say it).
  • Briefly summarise the outcomes of the mediation and whether the outcomes satisfy the underlying interests of the parties.
  • Discuss process issues such as party and mediator power, cultural aspects, fairness of procedure, neutrality and impartiality, and whether the mediation focuses on settlement or relationship transformation.
  • You have to utilise academic and practitioner literature in this part of the assignment and it is expected that you reference your sources appropriately.

Part B: 

Prepare an analysis of three mediator interventions:

  • Identify three interventions in which the mediator interacts with one or both of the parties and attempts to help them explore or resolve one or more issues. These can include process stages such as opening statements, agenda setting, facilitating negotiation or private sessions, as well as communication interventions such as reframing, dealing with interruptions or summarising party statements.
  • Record the start and end time of the video excerpts that show the interventions that you analyse (the combined total time of the three excerpts should be approximately 6-10 minutes).
  • Indicate the stage of the mediation (according to the facilitative model practiced in the workshop) at which each of the three interventions occurred.
  • Indicate the general purpose of the intervention (i.e. summarising, reflecting emotions, reminding parties of ground rules, going to next agenda item etc.) and whether it meets this purpose.
  • Analyse the interventions by drawing on the course readings, practitioner and scholarly literature. You will be required to fully reference any literature sources.
  • Provide a critical analysis of the performance of the mediator, with specific reference to the selected excerpt and incorporating relevant literature (i.e. ‘What the mediator did particularly well was ...’, ‘What did not work so well was ...’, ‘I think this aspect could have been improved in the future by ...’); you also need to provide constructive advice on how to improve the interventions.
  • Critically review the mediation as a whole and how the interventions fit into the process. Don't be afraid to criticise the mediator. Compare the mediation style to the facilitative model presented during the workshop.

The word limit for the mediation video review is 2500 words. You are required to use the standard referencing procedures described in the POLSIS Essay Guide. Please see the essay guide for further information. Please also refer to the assignment marking criteria for the video review. You are required to use the standard referencing procedures described in the POLSIS Essay Guide. Please see the essay guide for further information. Please also refer to the assignment marking criteria for the video review before you start writing the assignment. Copy and paste the marking criteria on the last page of your assignment.

Criteria for acceptance and marking:

  • The video review must be written in a coherent fashion and within the word length specified. The word count must be stated on the first page of the assignment.
  • The video review must contain the assessment marking criteria sheet on the last page of the assignment.
  • You have to submit the assignment via the Turnitin Function on the UQ Blackboard site for the course. You do not submit a hardcopy of the assignment.
  • The Turnitin settings allow you to submit your assignment before the deadline and then to check your Turnitin report. You can then upload a new assignment which will overwrite the previous submission. The final version of your assignment will be used for assessment. Please note that this function is only available until the submission deadline.
  • Your assignment will be checked for signs of plagiarism by the Turnitin system and you will be able to view the Turnitin report.
  • Your assignment will be marked using Turnitin and you will be able to view the comments, feedback and mark on the Blackboard website when they are released. It is essential that you copy and paste the marking criteria sheet on the last page of your assignment.

Assessment tasks are intended to evaluate a student’s abilities, skills, and knowledge. Unless explicitly stated otherwise in the assessment instructions, assessments are to be completed without the aid of Artificial Intelligence (AI) and Machine Translation (MT). Failure to comply with this direction may constitute student misconduct under the Student Code of Conduct. 

Submission guidelines

Submission:

Assignments for this course will be submitted electronically via Blackboard and using Turnitin.

In uploading an assignment via Turnitin you are certifying that it is your original work, that it has not been copied in whole or part from another person or source except where this is properly acknowledged, and that it has not in whole or part been previously submitted for assessment in any other course at this or any other university.

When you successfully submit your assessment to Turnitin after previewing the uploaded document (to make sure that you have chosen the correct file), you should see the “Submission Complete!” message. After this, a downloadable Digital Receipt will display on your Assignment Dashboard. It is your responsibility to download the Digital Receipt as proof of submission. Turnitin will not send this receipt to you automatically.

If you don’t see the downloadable receipt on your assignment dashboard, you should regard your submission as unsuccessful.

If the submission was not successful:

  1. Note the error message (preferably take a screenshot).
  2. Go to your assignment page and see if it is possible to submit again.
  3. If you cannot submit again, then email your course coordinator immediately.


Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Unless an extension is granted, penalties for late submission apply. Students are penalised 10% of the maximum possible mark allocated for the assessment item for every calendar day that an assessment item is late.

Marks will be deducted each day for up to 7 calendar days, at which point the submitted item will not receive any marks unless an extension has been approved. Each 24-hour block is triggered from the time the submission is due.

Research Essay (4000 words)

Mode
Written
Category
Essay/ Critique
Weight
50%
Due date

30/05/2025 2:00 pm

Learning outcomes
L01, L02, L04, L05

Task description

Your task is to write a 4000-word academic research essay on a current issue in mediation. You may choose one of the four topics suggested below or you can choose your own topic. If you choose your own topic, you have to send a 200 word essay plan to the course co-ordinator and get approval before you can start on your topic.

The paper must be based on current and relevant scholarly literature, include a clear hypothesis or research problem and present a balanced argument. This means that you are required to read and reference literature which supports and literature which criticises your hypothesis. You are also required to reference any thought which is not your own or is considered general knowledge. Research essays should be structured with an introduction, body and conclusion.

Research essay topics:

1. Should mediators in international conflicts use pressure tactics, provide solutions or only facilitate communication? When is which approach appropriate?

2. What is the best way to mediate social conflict - in person, online (video or voice conference) or through other technologies? Discuss pros and cons of using different communication methods to conduct mediation processes.

3. Are emotions in conflict a barrier or an opportunity? Discuss different definitions and theories of emotion and how emotions impact on decision-making and conflict resolution. How should mediators work with parties who have emotional outbursts?

4. Should facilitative mediation in the Anglo-European tradition be taught in and exported to other cultural contexts? What are the dangers and opportunities?

5. Choose your own topic (you have to get approval from the course co-ordinator).

For further information on writing research essays and referencing please refer to the POLSIS Essay Guide. You should read the assignment marking criteria for the research essay before you start writing. Please copy and paste the marking criteria on the last page of your assignment.

Criteria for acceptance and marking:

  • The research essay must be written in a coherent fashion and within the word length specified. The word count must be stated on the first page of the assignment.
  • The research essay must contain the assessment marking criteria sheet on the last page of the assignment.
  • You have to submit the assignment via the Turnitin Function on the UQ Blackboard site for the course. You do not submit a hardcopy of the assignment.
  • The Turnitin settings allow you to submit your assignment before the deadline and then to check your Turnitin report. You can then upload a new assignment which will overwrite the previous submission. The final version of your assignment will be used for assessment. Please note that this function is only available until the submission deadline.
  • Your assignment will be checked for signs of plagiarism by the Turnitin system and you will be able to view the Turnitin report.
  • Your assignment will be marked using Turnitin and you will be able to view the comments, feedback and mark on the Blackboard website when they are released. It is essential that you copy and paste the marking criteria sheet on the last page of your assignment.

Assessment tasks are intended to evaluate a student’s abilities, skills, and knowledge. Unless explicitly stated otherwise in the assessment instructions, assessments are to be completed without the aid of Artificial Intelligence (AI) and Machine Translation (MT). Failure to comply with this direction may constitute student misconduct under the Student Code of Conduct. 

Submission guidelines

Submission:

Assignments for this course will be submitted electronically via Blackboard and using Turnitin.

In uploading an assignment via Turnitin you are certifying that it is your original work, that it has not been copied in whole or part from another person or source except where this is properly acknowledged, and that it has not in whole or part been previously submitted for assessment in any other course at this or any other university.

When you successfully submit your assessment to Turnitin after previewing the uploaded document (to make sure that you have chosen the correct file), you should see the “Submission Complete!” message. After this, a downloadable Digital Receipt will display on your Assignment Dashboard. It is your responsibility to download the Digital Receipt as proof of submission. Turnitin will not send this receipt to you automatically.

If you don’t see the downloadable receipt on your assignment dashboard, you should regard your submission as unsuccessful.

If the submission was not successful:

  1. Note the error message (preferably take a screenshot).
  2. Go to your assignment page and see if it is possible to submit again.
  3. If you cannot submit again, then email your course coordinator immediately.


Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Unless an extension is granted, penalties for late submission apply. Students are penalised 10% of the maximum possible mark allocated for the assessment item for every calendar day that an assessment item is late.

Marks will be deducted each day for up to 7 calendar days, at which point the submitted item will not receive any marks unless an extension has been approved. Each 24-hour block is triggered from the time the submission is due.

Course grading

Full criteria for each grade is available in the Assessment Procedure.

Grade Cut off Percent Description
1 (Low Fail) 1 - 19

Absence of evidence of achievement of course learning outcomes.

Course grade description: The student does not address the assessment questions, shows no evidence of reading and minimal comprehension of the issues at hand.

2 (Fail) 20 - 44

Minimal evidence of achievement of course learning outcomes.

Course grade description: The student addresses the assessment questions poorly and shows very little evidence of reading.

3 (Marginal Fail) 45 - 49

Demonstrated evidence of developing achievement of course learning outcomes

Course grade description: The student makes an effort to establish a single major argument for the assessment questions and employs some research which is correlated with the argument. Makes a visible effort to achieve adequate grammar, spelling and punctuation. Evidence of attempting to achieve a recognisable narrative flow appears throughout the assignment. The student addresses the question and shows evidence of required research and a basic grasp of the issues at hand. However, falls short of satisfying all basic requirements for a Pass.

4 (Pass) 50 - 64

Demonstrated evidence of functional achievement of course learning outcomes.

Course grade description: The student makes a reasonable effort to provide evidence to support a visible argument and employs an adequate research base to support the argument. Achieves a reasonable, if not completely coherent standard of grammar, spelling, and punctuation. A recognisable narrative flow is sustained throughout the essay. The student answers the question and shows evidence of adequate research and a degree of understanding of the issues at hand.

5 (Credit) 65 - 74

Demonstrated evidence of proficient achievement of course learning outcomes.

Course grade description: The student provides suitable evidence to support an argument and employs a comprehensive research base that directly relates to the topic, though it may not completely support the argument. Achieves decent levels of competence in grammar, spelling, punctuation and narrative flow. The student answers the question in a direct, well supported fashion and shows evidence of some wide reading and a reasonable understanding of the issues at hand.

6 (Distinction) 75 - 84

Demonstrated evidence of advanced achievement of course learning outcomes.

Course grade description: The student demonstrates a very good grasp of the chosen topic and provides a considerable amount of evidence to support a clearly stated argument. The student employs a reasonably extensive and well-organised research base to structure evidence in support of the argument and achieves a high level of competence in grammar, spelling, punctuation and narrative flow. The student answers the assessment questions in a direct, reasonably sophisticated fashion, employs wide research and shows a sound understanding of the issues at hand.

7 (High Distinction) 85 - 100

Demonstrated evidence of exceptional achievement of course learning outcomes.

Course grade description: The student demonstrates a highly sophisticated grasp of the topic and succeeds in addressing the question by providing a high level of evidence to support a clearly stated argument. The student employs an extensive and well organised research base to structure evidence in support of the argument and achieves impeccable levels of grammar, spelling, punctuation and narrative flow. The student answers the assessment questions in a direct and elegant fashion, employs significant research and shows a deep understanding of the issues at hand.

Additional course grading information

The sum of the individual assessment item marks will determine the total mark for the course.

Grades will be awarded on the following basis:

1. Fail 1 - 19% 2. Fail 20 - 44% 3. Fail 45–49% 4. Pass 50-64% 5. Credit 65 - 74 % 6. Distinction 75 - 84 % 7. High Distinction 85 - 100 %

For each assessment item, refer to its criteria sheet for further information.

Supplementary assessment

Supplementary assessment is available for this course.

Additional assessment information

Information about assessment topics and writing style is available as a podcast via Blackboard. Go to "Learning resources".

Each assessment item has a assessment marking criteria sheet. You need to familiarise yourself with the marking criteria before you start writing. You also need to submit a copy of the marking criteria sheet (available as MS World files under "Assessment" on Blackboard) as the last page of your assignment. These sheets will be used for feedback and to inform you about your performance with regards to the assessment criteria.

The Turnitin settings allow you to submit your assignment before the deadline and then to check your Turnitin report. You can then upload a new assignment which will override the previous submission. The final version of your assignment will be used for assessment. Please note that this function is only available until the submission deadline.

Word Length Penalty

Unless otherwise indicated, in the case of written submissions with a specified word count, you are given a +10% leeway on the upper word limit. If your written submission is over this leeway limit, it will attract a 10 percentage point penalty. For example, if your essay is 1,500 words, you may write up to 1,650 before attracting a word count penalty. If your essay exceeds the upper word limit, it will attract a 10% word count penalty. Therefore, if your essay is worth 40 marks, you will lose 4 marks from your allotted grade. Unless specified, penalties only apply to exceeding the word length, not for failure to write a sufficient amount.

Students should note:

• The Author-date in-text referencing system will count toward the word length;

• References in the Footnote referencing system will not count toward the word length. If you are using footnotes, any content included in footnotes beyond the specific text reference will count towards the word length.

Learning resources

You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.

Library resources

Find the required and recommended resources for this course on the UQ Library website.

Additional learning resources information

There are a number of additional resources available on the Blackboard Site for the course. They include links to videos from previous lectures/discussions on course topics and other resources.

Students are also encouraged to listen to the Assessment Podcast available on Blackboard which explains the assessment items for the course in more detail.

Essay Guide

The School of Political Science and International Studies Essay Guide can be downloaded from the School’s Student Support webpage.

The Guide sets out guidelines you should follow in preparing written assignments. 

Essay Writing Assistance

The School of Political Science and International Studies schedules regular “drop-in” sessions designed to provide one-on-one advice and assistance in essay planning and writing.

There is no need to make an appointment and you are encouraged to bring your essay with you.

The day and time of these sessions will be finalized at the beginning of each semester and published on the Student Support webpage.

Student Services

Student services offer a variety of short courses during the semester which will help you improve your study, research and writing skills and thus your academic performance in this course.

Library Resources

UQ Library offers training in software, assignment writing, research skills, and publishing and research management.

The University’s library holdings for Political Science and International Studies are primarily located in the Central Library.

There is a help desk in the Library. Students are also welcome to contact the BEL/HASS Librarians for assistance.

Email: librarians@library.uq.edu.au

Book a Librarian Appointment (BEL/HASS faculties)

Learning activities

The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.

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Learning period Activity type Topic
Week 1

(24 Feb - 02 Mar)

Workshop

Mediation Workshop Days 1-4

The first part of the mediation workshop covers the knowledge and skills competencies prescribed in the Australian Mediation and Dispute Resolution Accreditation Standards (AMDRAS). Participants will learn about the origins and underlying principles of facilitative mediation and practice a range of communication and facilitation skills during practical role play simulations.

Learning outcomes: L01, L02, L03, L04, L05

Week 2

(03 Mar - 09 Mar)

Workshop

Mediation Workshop Days 5-6

The second part of the mediation workshop focuses on the application of mediation skills in a variety of coached mediation role play situations. Participants are required to participate in the role play simulations. They are also required to provide peer feedback on two mediation role play simulations in which they have played parties. Feedback sheets will be handed out during the workshop. Participants will also receive two feedback sheets from mediator coaches with personal feedback on their performance as mediators.

Learning outcomes: L01, L02, L03, L04

Policies and procedures

University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:

Learn more about UQ policies on my.UQ and the Policy and Procedure Library.