Gaming and Casino Management (HOSP3000)

Task Description: 

This is a two-part assessment task. You will need to complete both components (Part A and Part B) to receive a mark for this assessment task. 

For this assessment task, you need to appraise the Queen's Wharf Brisbane Casino Development on behalf of a client, indicating whether your client supports - or does NOT support - the casino development. 

Prospective stakeholders 

You MUST select one (1) of the following stakeholders (your client) to represent their position at the board meeting and take their stance. There is a limited number of representatives per client available, allocated on a first-come, first-served basis. You must confirm your selected client through Blackboard.   

• Clubs Queensland (https://www.clubsqld.com.au/) 
• Queensland Hotels Association (https://qha.org.au) 
• The Alliance for Gambling Reform (http://www.pokiesplayyou.org.au/) (https://www.agr.org.au/) 
• Star Entertainment Group (https://development.star.com.au/) 
• Brisbane Tourism (https://www.visitbrisbane.com.au/home) 
• Restaurant & Catering Queensland (https://www.rca.asn.au/ ) 
• Gabba Ward Council (https://www.brisbane.qld.gov.au/about-council/governance-and-strategy/lord-mayor-and-councillors/ward-office-locations) 
• AUSTRAC, Australia’s anti-money laundering regulator (https://www.austrac.gov.au/about-us) 
• Queensland Office of Liquor and Gaming Regulation (OLGR) (https://www.justice.qld.gov.au/about-us/services/liquor-gaming) 
• Queensland Tourism Industry Council (QTIC) (https://www.qtic.com.au) 

Submission Format: 

Part A 

For part A, you will need to submit a 1,000-word briefing document (excluding references) on the new casino development that is part of Queen's Wharf Brisbane, with a focus on the Integrated Resort Development.  

The briefing document should include the following: 

• Overview of the Casino Development up until to date and future prospects.  
• Overview of your client and their position. 
• Key arguments from your stakeholder perspective in favour of or against, 
• Convincing counterarguments for the stakeholders representing the other point of view 
• Supporting data, validating your arguments.  

Part B 

In-class participation in a simulated board meeting that includes supportive and opposing stakeholders to represent the socio-economic tensions surrounding the Queen's Wharf Brisbane. 

Part B must be completed in person during the scheduled class time. On the day, be prepared to: 

• Present your client 
•  Defend your client’s main viewpoints  
• Provide counterarguments for the opposing stakeholders 
• Followed by Q&A.   

Additional Information: 

Alignment with the Chosen Client 

• The position you advocate on behalf of your client will either be one of support or non-support for the Queen's Wharf Brisbane. 
• This position must align with your client’s mission, objectives, purpose, and values with regard to the casino development. 
• Therefore, you should undertake research using secondary sources of information to determine the existing position of your client (i.e., supporter or non-supporter of the development). 
• You should research the expected vs real impacts of the casino development to date and future prospects.  

The Audience 

• Your contribution in the board meeting must persuade and advocate for the position of your client. In doing so, you are trying to convince the audience that your client's position is the best one for everyone to follow. 
• The audience will be made up of various stakeholders, some of whom will be supporters of the development and others who will be non-supporters. 
• Also, the audience will be representative of all the other clients (from the 'Prospective Stakeholders’ list above). 
• Therefore, it is important that you understand the position of these other stakeholders.  

Use of AI in Assessment 

The board discussion (Part B) is to be completed in person. The use of generative Artificial Intelligence (AI) or Machine Translation (MT) tools will not be permitted in this component of the assessment. Any attempted use of AI or MT may constitute student misconduct under the Student Code of Conduct. 

You may use AI to support the preparation of the briefing document (Part A). Students using AI must disclose one AI Statement and attach an Appendix with the prompts given to AI and the results provided by AI. A failure to reference AI use may constitute student misconduct under the Student Code of Conduct. 

Criteria and marking

• Further details about this task, including the marking criteria, will be discussed in class and posted to the course Blackboard site.

Working INDIVIDUALLY, prepare a clear and concise 2,500-word Essay on Ethical issues in the gaming industry.

You are required to identify ONE ethical issue in the gaming industry (e.g., casinos, clubs and hotels that offer gaming activities, online wagering and sports betting), discuss the ethical nature of the issue, and evaluate the mechanism imposed to discourage/prevent the organisation/industry from unethical actions (or encourage/promote ethical actions) from the perspective of relevant, multiple stakeholders (more than two) and finally provide TWO actionable recommendations.

To complete this assignment, you will need to:

• Conduct research on how business ethics or ethical issues are commonly defined.
• Conduct an online search on gaming management/operational practices currently/potentially considered to fall into ethical issues.
• Conduct research on internal policies (e.g., organisational or industrial code of conduct) or legislations (e.g., federal/state laws) related to the focal ethical issue.
• Reflect on your personal experience and understanding of the topic.

FORMAT (2,500-word limit)

• Introduction - Identification of ONE ethical issue in the Australian gaming industry. 
• Body - Discussion and justification of the ethical nature of the issue.
• Consequence: Evaluation of the issue and the mechanism (e.g., internal policies or legislations) from diverse stakeholder perspectives (more than two stakeholders).
• Recommendations: inclusion of TWO original, evidenced, and actionable recommendations.
• Conclusions: Reflect on your personal experience and understanding of the topic and provide a thoughtful conclusion. Conclusions shall reflect a critical self-awareness of the topic chosen. Reflective writing is still formal, technical, and well-informed, with a combination of objective facts and personal reflections on the topic, written in the first person.

Additional Guidance for Essay

• The word count includes everything, including the reference list.
• A minimum of FIVE (5) academic references is required (no maximum, though). 
• APA format, consistent throughout the document.
• Ethical issues are often called a shade of grey - no clear cut between being/doing right and being/doing wrong. The ethical issue you identified may not necessarily be considered ethical by others. Thus, the key argument point of this assignment is to justify the ethical nature of the issue. This will require you a clear understanding of business ethics.
• Spend sufficient time conducting research on business ethics. References for business ethics must be from academic sources (i.e., academic journal articles). However, references for the business practices/examples can come from non-academic, reliable sources. 
• If you submit the file after the due date, you are allowed to submit it ONCE. You cannot submit the file again after checking the similarity report if you submit the file AFTER the due date (due to the Turnitin setting).

Use of AI in Assessment

Complex/authentic assessment using AI to support learning: Students using AI must disclose one AI Statement and attach an Appendix with the prompts given to AI and the results provided by AI. A failure to reference AI use may constitute student misconduct under the Student Code of Conduct.

Criteria & Marking

Further details about this task, including the marking criteria, will be discussed in class and posted to the course Blackboard site.