Course coordinator
Dr Mucha Mkono
Course overview
- Study period
- Semester 2, 2024 (22/07/2024 - 18/11/2024)
- Study level
- Undergraduate
- Location
- St Lucia
- Attendance mode
- In Person
- Units
- 2
- Administrative campus
- St Lucia
- Coordinating unit
- Business School
This course introduces a range of perspectives and contemporary issues necessary for an understanding of hospitality. It focuses on a critical understanding of the concept and evolution of hospitality in various disciplinary and social domains.
Hospitality, as a field of study, has traditionally been anchored in managerial and business approaches. However hospitalityﾠis, in essence, more than just an industry – it is an idea or concept with multiple viewpoints and cultural, social and political nuances. This course introduces students to some of the core interpretations, values and perspectives that the concept of hospitality embodies before over-viewing the global hospitality industry. Students will be invited to develop their critical faculties to gain an understanding of the construction and production of the hospitality experience as well as the scope of the contemporary hospitality industry.
Course requirements
Assumed background
This course is recommended for thirdﾠyear students only.
Recommended prerequisites
We recommend completing the following courses before enrolling in this one:
HOSP2001
Incompatible
You can't enrol in this course if you've already completed the following:
HOSP2004
Course contact
Course staff
Lecturer
Dr Mucha Mkono
Timetable
The timetable for this course is available on the UQ Public Timetable.
Additional timetable information
Please note: Teaching staff do not have access to the timetabling system to help with class allocation. Therefore, should you need help with your timetable and/or allocation of classes, please ensure you email business.mytimetable@uq.edu.au from your UQ student email account with the following details:
- Full Name
- Student ID
- Course Code
Aims and outcomes
This course aims to introduce students to a range of perspectives regarding the study of hospitality including developing aﾠcritical understanding of the concept and evolution of hospitality in various disciplinary and social domains before tracking the commercialisation of hospitality. Studentsﾠwill investigate the breadth of the international hospitality industry and apply critical thinking skills to contemporary hospitality issues.
Learning outcomes
After successfully completing this course you should be able to:
LO1.
understand the development of hospitality concept and how hospitality might be considered as a lens through which we can investigate the world around us, including managerial practices
LO2.
articulate the distinction between, and evolution from, domestic to commercial hospitality
LO3.
develop a critical cognisance of the relationships between hospitality, society, politics and community
LO4.
recognise, identify and distinguish between the complex and wide-ranging sectors of the hospitality industry
LO5.
critically evaluate contemporary issues and ethical dilemmas confronting the hospitality industry professional
Assessment
Assessment summary
| Category | Assessment task | Weight | Due date |
|---|---|---|---|
| Paper/ Report/ Annotation | Blog Post | 40% |
3/09/2024 1:00 pm |
| Essay/ Critique |
Essay
|
30% |
1/10/2024 1:00 pm |
| Paper/ Report/ Annotation | Podcast Script | 30% |
25/10/2024 2:00 pm |
Assessment details
Blog Post
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 40%
- Due date
3/09/2024 1:00 pm
- Learning outcomes
- L01, L03, L04, L05
Task description
This course seeks to expose students to a range of perspectives and contemporary issues necessary for an understanding of hospitality. This assessment task requires students to research and write a blog post that focuses on a topical, hospitality-related issue of your choice. Students should comprehensively research the issue using a wide range of academic, government, and other online sources (i.e. blogs, news articles, etc.).
Students should write an informative, educational, and highly engaging post to bring awareness to your selected issue. The aim is to engage and excite readers about the issue.
The post should be approximately 1500 words (excluding references).
You will be assessed on your ability to:
- Identify an issue appropriate to the task and interrogate it in detail, within the relevant context.
- Synthesise your own ideas with those of your researched sources, in order to strengthen your argument.
- Provide creative and original solutions to the issues you have raised.
- Write in a style that engages your audience (remember this is social media and not an essay), and draws attention to the issue.
A reference list should be included at the end.
AI Statement
This assessment task evaluates students' abilities, skills and knowledge without the aid of Artificial Intelligence (AI). Students are advised that the use of AI technologies to develop responses is strictly prohibited and may constitute student misconduct under the Student Code of Conduct.
Submission guidelines
Submitted via Turnitin.
Deferral or extension
You may be able to apply for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Essay
- Mode
- Written
- Category
- Essay/ Critique
- Weight
- 30%
- Due date
1/10/2024 1:00 pm
- Other conditions
- Longitudinal.
- Learning outcomes
- L02, L04, L05
Task description
This assessment task requires you to write an essay (1200 words excl. references, +/-10%) that critically discusses a topic relating to various opportunities and challenges of contemporary hospitality issues. You will be provided with 3 topic options to choose from. The topics will be released two weeks prior to the due date.
Your essay should demonstrate your knowledge and understanding of the relevant issues and related research. Your essay response should also demonstrate a commitment to intellectual inquiry where your arguments have been pursued to meaningful conclusions.
To illustrate your arguments, you should provide real world industry examples.
Your essay should be typed and submitted electronically via Turnitin on Blackboard.
The essay should be written in continuous form without any subheadings. You should make use of paragraphs to separate ideas in a logical, cohesive manner.
See the course Blackboard site for more information and resources on essay writing. Each essay should purposefully cite at least 10 academic sources that are relevant to the particular essay topic. APA style referencing should be applied.
AI Statement
This assessment task evaluates students' abilities, skills and knowledge without the aid of Artificial Intelligence (AI). Students are advised that the use of AI technologies to develop responses is strictly prohibited and may constitute student misconduct under the Student Code of Conduct.
Submission guidelines
Submit via the Turnitin links on Blackboard.
Deferral or extension
You may be able to apply for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Podcast Script
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 30%
- Due date
25/10/2024 2:00 pm
- Learning outcomes
- L01, L03
Task description
This task requires you prepare a 1,200 word podcast script on a topic that you will select from four options. The topics relate to contemporary hospitality issues that require rigorous examination. The topic options will be released two weeks prior to the due date.
Your script should include two roles: a podcast host and a podcast guest (expert on the topic).
It is highly recommended that you listen to several podcasts before you begin. Some examples of podcasts will be shared with you in class.
Further details including the structure will be provided on Blackboard.
Your script should be submitted via Turnitin.
AI Statement
This assessment task evaluates students' abilities, skills and knowledge without the aid of Artificial Intelligence (AI). Students are advised that the use of AI technologies to develop responses is strictly prohibited and may constitute student misconduct under the Student Code of Conduct.
Submission guidelines
Submit via the Turnitin links on Blackboard.
Deferral or extension
You may be able to apply for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Course grading
Full criteria for each grade is available in the Assessment Procedure.
| Grade | Cut off Percent | Description |
|---|---|---|
| 1 (Low Fail) | 0 - 29 |
Absence of evidence of achievement of course learning outcomes. |
| 2 (Fail) | 30 - 46 |
Minimal evidence of achievement of course learning outcomes. |
| 3 (Marginal Fail) | 47 - 49 |
Demonstrated evidence of developing achievement of course learning outcomes |
| 4 (Pass) | 50 - 64 |
Demonstrated evidence of functional achievement of course learning outcomes. |
| 5 (Credit) | 65 - 74 |
Demonstrated evidence of proficient achievement of course learning outcomes. |
| 6 (Distinction) | 75 - 84 |
Demonstrated evidence of advanced achievement of course learning outcomes. |
| 7 (High Distinction) | 85 - 100 |
Demonstrated evidence of exceptional achievement of course learning outcomes. |
Additional course grading information
Grades will be allocated according to University-wide standards of criterion-based assessment.
Supplementary assessment
Supplementary assessment is available for this course.
Learning resources
You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.
Library resources
Find the required and recommended resources for this course on the UQ Library website.
Learning activities
The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.
Filter activity type by
Please select
| Learning period | Activity type | Topic |
|---|---|---|
Week 1 |
Lecture |
Introduction Course Overview Learning outcomes: L01, L03 |
Week 2 |
Workshop |
Welcome & Introduction Assessment Details Learning outcomes: L01, L03 |
Lecture |
Hospitality and Its Discourses Learning outcomes: L01, L03 |
|
Week 3 |
Workshop |
Reflecting on the Meanings of Hospitality Learning outcomes: L01, L03 |
Lecture |
Domains of Hospitality Learning outcomes: L01, L02 |
|
Week 4 |
Workshop |
Assessment Discussion Learning outcomes: L01, L02, L03 |
Lecture |
Viewpoints of Hospitality Learning outcomes: L01, L05 |
|
Week 5 |
Workshop |
Host and Guest Experiences + Assessment Examples Learning outcomes: L01, L02, L03 |
Lecture |
Hosts and Guests Learning outcomes: L01, L05 |
|
Week 6 |
Workshop |
Reciprocity + Assessment Consultaion Also includes Assessment One Preparation Learning outcomes: L01, L02, L03, L05 |
Lecture |
Welcome and Reciprocity Learning outcomes: L02, L04, L05 |
|
Week 7 |
Workshop |
(Un)Conditional Hospitality Learning outcomes: L01, L03 |
Lecture |
Obligation and (Un)conditional Hospitality Learning outcomes: L02, L04, L05 |
|
Week 8 |
Workshop |
Gender Equity and Beyond + Assessment Discussion Learning outcomes: L03, L04, L05 |
Lecture |
Gender and Hospitality Learning outcomes: L02, L04, L05 |
|
Week 9 |
Workshop |
Inclusion and Exclusion+ Assessment Consultation Learning outcomes: L03, L04, L05 |
Lecture |
Inclusion and Exclusion Learning outcomes: L02, L03, L04, L05 |
|
Mid Sem break |
No student involvement (Breaks, information) |
In-Semester Break |
Week 10 |
Workshop |
Spaces and Places in Hospitality + Assessment Discussion Learning outcomes: L03, L04, L05 |
Lecture |
Other Hospitality Concepts Learning outcomes: L02, L04, L05 |
|
Week 11 |
Workshop |
Technology in Hospitality Learning outcomes: L03, L04, L05 |
Lecture |
Non-human Agents & Hospitality King's Birthday Public Holiday - Monday 7 Oct 2024 - Check Blackboard for announcements about affected classes. Learning outcomes: L03, L04, L05 |
|
Week 12 |
Workshop |
Reflection + Assessment Discussion Also includes Assessment Two Preparation Learning outcomes: L03, L04, L05 |
Lecture |
Assessing the Hospitality of Experiences Learning outcomes: L03, L04, L05 |
|
Week 13 |
No student involvement (Breaks, information) |
No Workshop There is no tutorial in Week 13 |
Lecture |
Course Summary + Consultation Learning outcomes: L01, L02, L03, L04, L05 |
Additional learning activity information
Sustainable Development Goals
This course integrates the following Sustainable Development Goals (SDGs) throughout course learning activities.
Goal 5: Gender equality and women’s empowerment
Policies and procedures
University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:
- Student Code of Conduct Policy
- Student Integrity and Misconduct Policy and Procedure
- Assessment Procedure
- Examinations Procedure
- Reasonable Adjustments - Students Policy and Procedure
Learn more about UQ policies on my.UQ and the Policy and Procedure Library.