Dr Kate Power
Course overview
- Study period
- Semester 2, 2024 (22/07/2024 - 18/11/2024)
- Study level
- Postgraduate Coursework
- Location
- St Lucia
- Attendance mode
- In Person
- Units
- 2
- Administrative campus
- St Lucia
- Coordinating unit
- Business School
The course will develop written and spoken skills. Students will enhance their writing by learning about and applying skills of paragraph development, 'Plain English' style, and the syntactic structure of clauses and phrases. Students will apply these skills in business contexts (for example: reports, proposals, letters) and academic contexts (the research paper and case study). Speaking skills will be enhanced by understanding and applying oral communication in impromptu and formal speaking (the 5 minute 'pitch').
Communication is important in the workplace and at University. It builds knowledge and coordinates action. It helps us to perform our roles appropriately and relate with one another.
This course will help you understand business and academic contexts, and think about how you communicate in those contexts. It will introduce you to key written and spoken genres used in the workplace. It will also help you produce academic genres for the UQ Business School.
During this course, you will also consider corporate social responsibility, focusing on human rights and environmental sustainability.
This is a "hands-on" course:
The course will be delivered each week through
- a LIVE LECTURE and a related Online Learning Module (OLM), which is accessible via Blackboard
- a Tutorial starting in Week 2.ﾠﾠ
You must attend a lecture and/or complete the OLM BEFORE your tutorial.
- Tutorials do NOT simply repeat information presented in the lecture / OLM.
- During tutorials, you will complete activities based on the lecture / OLM.
- Tutorial Exercises are designed to ﾠhelp youﾠ prepare for the assessment tasks.
Course staff will post weekly announcements on Blackboard.
- These announcements will contain important information about course content and assessments.
- You are expected to read these announcements and be familiar with the information they contain.
- Do NOT "REPLY" to these annoucnements.
Please post any questions about this course to
- the course Ed Discussion Board (accessible via Blackboard) OR
- the course email address: mgts7610@business.uq.edu.au
NOTE:
- Please read all announcement emails
- DO NOT submit questions that have already been answered in the announcements.
- DO NOT send questions about this course to the Course Coordinator's private email address (after Week 3, course-related emails sent to this address will be DELETED).
Course requirements
Assumed background
UQ Business School assumes all students have the English language competency needed to complete this course. However, if you speak English as an Additional Language, you might benefit from additional support.
English for Academic Communication (EAC) is a free course, designed to fit around your UQ degree. Completing an EAC workshop series can also contribute towards the UQ Employability Award.
You can sign up for EAC with The University of Queensland College.
ﾠ
Incompatible
You can't enrol in this course if you've already completed the following:
MGTS7602
Course staff
Course coordinator
Lecturer
Dr Andrew Scott
Dr Judy Gregory
Timetable
The timetable for this course is available on the UQ Public Timetable.
Additional timetable information
The course will be delivered each week through
- a live 1-hour lecture
- an Online Learning Module (OLM) accessible via Blackboard - OLMs cover the same material as the live lectures. You may use them to review course materials, in preparation for assessments, or in case you can't attend the live lecture. The OLMs also include optional readings / videos, in case you wish to pursue specific subjects further.
- a 2-hour Tutorial starting in Week 2.
Tutorials are delivered during ﾠspecificﾠ scheduled timesﾠ in your timetable.ﾠ
Please note:
- Course staff doﾠ NOT ﾠhave access to the timetabling system to help with class allocation.
- Please do NOT write to the course email address or course staff about your enrolment.
- If you need help with your timetable and/or allocation of classes, please email business.mytimetable@uq.edu.au from your UQ student email account with the following details:
- Full name,
- Student ID, and
- the Course Code
ﾠ
Aims and outcomes
This course aims to equip students for effective business and academic management communication.
Learning outcomes
After successfully completing this course you should be able to:
LO1.
Express your opinions clearly by using words and sentence structures efficiently.
LO2.
Communicate with colleagues and customers in a polite and effective way.
LO3.
Make a convincing argument by structuring your ideas coherently and persuasively.
LO4.
Speak confidently and persuasively to an audience.
LO5.
Use visual aids and digital technology to engage the audience.
Assessment
Assessment summary
| Category | Assessment task | Weight | Due date |
|---|---|---|---|
| Portfolio, Reflection |
Business writing portfolio
|
40% |
28/08/2024 4:00 pm |
| Presentation, Reflection |
Conference Presentation
|
30% |
8/10/2024 4:00 pm |
| Examination |
Final exam
|
30% |
End of Semester Exam Period 2/11/2024 - 16/11/2024 |
Assessment details
Business writing portfolio
- Mode
- Product/ Artefact/ Multimedia
- Category
- Portfolio, Reflection
- Weight
- 40%
- Due date
28/08/2024 4:00 pm
- Other conditions
- Student specific.
- Learning outcomes
- L01, L02, L03
Task description
In this assessment task, you will create a portfolio of written documents suited to different business situations (email, letter, media release) AND a Critical Reflection on your own writing).
IMPORTANT INFORMATION:
1. You MAY use Artificial Intelligence (AI) - including Grammarly, DEEPL, ChatGPT, etc. - when preparing this assignment.
2. BUT
- you MUST clearly declare your use (or non-use) of AI on the assignment Cover Sheet. Failure to declare your use (or non-use) of AI may constitute student misconduct under the Student Code of Conduct.
- you MUST include a FULL TRANSCRIPT of your interactions with all forms of AI. Please see the Assignment Instructions posted on Blackboard for more detail. Consult your tutor if you have any doubts about what counts as "AI" and/or a "full transcript." Failure to include a full transcript will affect your grade and may constitute student misconduct under the Student Code of Conduct.
- you MUST reflect critically on your use of AI in the Critical Reflection. Please see the Assignment Instructions posted on Blackboard for more detail. Failure to reflect critically on your use of AI may constitute student misconduct under the Student Code of Conduct.
- you MUST be prepared to discuss your assignment in-person with course staff, if asked to do so.
3. IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for this assignment will be 4/7.
- Course staff will NOT chase up missing AI documentation.
- You will NOT be allowed to submit (a) - (c) after the assignment deadline, if you forget these steps.
4. Do NOT change the set question. Assignments that do not answer the set question(s) will receive a grade of zero (0) for the whole assignment.
Submission guidelines
1. You will submit this assessment via Turnitin (on Blackboard).
- Please see the Assignment Instructions posted on Blackboard for more detail.
2. Before submitting your assignment, make sure you have:
- clearly declared your use (or non-use) of AI on the assignment Cover Sheet.
- included a FULL TRANSCRIPT of your interactions with all forms of AI. Please see the Assignment Instructions posted on Blackboard for more detail. Ask your tutor if you have any doubts about what counts as "AI" and/or a "full transcript."
- reflected critically on your use of AI in the Critical Reflection. Please see the Assignment Instructions posted on Blackboard for more detail.
3. IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for this assignment will be 4/7.
- Course staff will NOT chase up missing AI documentation.
- You will NOT be allowed to submit (a) - (c) after the assignment deadline, if you forget these steps.
Deferral or extension
You may be able to apply for an extension.
If you cannot submit your assignment on time for an acceptable reason , you may apply online for an extension.
Please note:
- Course staff CANNOT grant extensions.
- Do NOT write to your tutor or the course email address asking for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Please note:
- The 10% late penalty will apply for every day (or part day) the assignment is late.
- As explained here, computer or internet problems are NOT grounds for an extension.
- Do NOT wait until the last minute to submit your assignment.
Conference Presentation
- Mode
- Activity/ Performance, Product/ Artefact/ Multimedia, Written
- Category
- Presentation, Reflection
- Weight
- 30%
- Due date
8/10/2024 4:00 pm
- Other conditions
- Student specific, Time limited.
- Learning outcomes
- L01, L02, L03, L04, L05
Task description
In this assessment task, you will create a 5-minute video presentation recommending a solution to a problem caused by businesses in a specific industry, and write a Critical Reflection on your video. Please see the Assignment Instructions posted on Blackboard for more detail.
IMPORTANT INFORMATION:
1. You MAY use Artificial Intelligence (AI) - including Grammarly, DEEPL, ChatGPT, etc. - when preparing this assignment.
2. BUT
- you MUST clearly declare your use (or non-use) of AI on the assignment Cover Sheet. Failure to declare your use (or non-use) of AI may constitute student misconduct under the Student Code of Conduct.
- you MUST include a FULL TRANSCRIPT of your interactions with all forms of AI. Please see the Assignment Instructions posted on Blackboard for more detail. Consult your tutor if you have any doubts about what counts as "AI" and/or a "full transcript." Failure to include a full transcript will affect your grade and may constitute student misconduct under the Student Code of Conduct.
- you MUST reflect critically on your use of AI in the Critical Reflection. Please see the Assignment Instructions posted on Blackboard for more detail. Failure to reflect critically on your use of AI may constitute student misconduct under the Student Code of Conduct.
- you MUST be prepared to discuss your assignment in-person with course staff, if asked to do so.
3. IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for this assignment will be 4/7.
- Course staff will NOT chase up missing AI documentation.
- You will NOT be allowed to submit (a) - (c) after the assignment deadline, if you forget these steps.
4. Do NOT change the set question. Assignments that do not answer the set question(s) will receive a grade of zero (0) for the whole assignment.
Submission guidelines
1. You will submit this assessment via Turnitin (on Blackboard).
- Please see the Assignment Instructions posted on Blackboard for more detail.
2. Before submitting your assignment, make sure you have:
- clearly declared your use (or non-use) of AI on the assignment Cover Sheet.
- included a FULL TRANSCRIPT of your interactions with all forms of AI. Please see the Assignment Instructions posted on Blackboard for more detail. Ask your tutor if you have any doubts about what counts as "AI" and/or a "full transcript."
- reflected critically on your use of AI in the Critical Reflection. Please see the Assignment Instructions posted on Blackboard for more detail.
3. IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for this assignment will be 4/7.
- Course staff will NOT chase up missing AI documentation.
- You will NOT be allowed to submit (a) - (c) after the assignment deadline, if you forget these steps.
Deferral or extension
You may be able to apply for an extension.
If you cannot submit your assignment on time for an acceptable reason , you may apply online for an extension.
Please note:
- Course staff CANNOT grant extensions.
- Do NOT write to your tutor or the course email address asking for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Please note:
- Do NOT wait until the last minute to submit your assignment, because IT problems can make your submission late.
- A 10% late penalty will apply for every day (or part day) the assignment is late.
- As explained here, computer or internet problems are NOT grounds for an extension.
- So, you will receive a late penalty if your assignment is late due to IT problems.
Final exam
- In-person
- Mode
- Written
- Category
- Examination
- Weight
- 30%
- Due date
End of Semester Exam Period
2/11/2024 - 16/11/2024
- Learning outcomes
- L01, L03
Task description
The final exam is a closed-book, handwritten exam. It will be held in-person, on-campus at a time schedule by the university.
The exam will assess
- Regular course content presented in lectures, tutorials and/or Online Learning Modules (OLMs), AND
- ACE101x modules 1, 3, 4 and 5, which are REQUIRED READING for this course.
Course staff will guide you about the types of questions on the exam BUT you will have to do your own independent study.
Please see the Assignment Instructions posted on Blackboard for more detail.
This assessment task evaluates students' abilities, skills and knowledge without the aid of generative Artificial Intelligence (AI) or Machine Translation (MT). Students are advised that the use of AI or MT technologies to develop responses is strictly prohibited and may constitute student misconduct under the Student Code of Conduct.
Exam details
| Planning time | 10 minutes |
|---|---|
| Duration | 120 minutes |
| Calculator options | No calculators permitted |
| Open/closed book | Closed Book examination - specified written materials permitted |
| Materials | One A4 sheet of handwritten or typed notes, double sided, is permitted One unmarked, hard copy English or bilingual dictionary. |
| Exam platform | Paper based |
| Invigilation | Invigilated in person |
Submission guidelines
Deferral or extension
You may be able to defer this exam.
This course follows UQ policy on deferred exams, as explained here .
Course grading
Full criteria for each grade is available in the Assessment Procedure.
| Grade | Cut off Percent | Description |
|---|---|---|
| 1 (Low Fail) | 0 - 29 |
Absence of evidence of achievement of course learning outcomes. |
| 2 (Fail) | 30 - 46 |
Minimal evidence of achievement of course learning outcomes. |
| 3 (Marginal Fail) | 47 - 49 |
Demonstrated evidence of developing achievement of course learning outcomes |
| 4 (Pass) | 50 - 64 |
Demonstrated evidence of functional achievement of course learning outcomes. |
| 5 (Credit) | 65 - 74 |
Demonstrated evidence of proficient achievement of course learning outcomes. |
| 6 (Distinction) | 75 - 844 |
Demonstrated evidence of advanced achievement of course learning outcomes. |
| 7 (High Distinction) | 85 - 100 |
Demonstrated evidence of exceptional achievement of course learning outcomes. |
Additional course grading information
1. Grades will be allocated according to University-wide standards of criterion-based assessment.
2. Before submitting Assignments 1 and 2, make sure you have:
- clearly declared your use (or non-use) of AI on the assignment Cover Sheet.
- included a FULL TRANSCRIPT of your interactions with all forms of AI.
- reflected critically on your use of AI in the Critical Reflection.
3. IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for these assignments will be 4/7.
- Course staff will NOT chase up missing AI documentation.
- You will NOT be allowed to submit (a) - (c) after the assignment deadline, if you forget these steps.
Supplementary assessment
Supplementary assessment is available for this course.
Additional assessment information
1. FOLLOW ALL ASSIGNMENT INSTRUCTIONS CAREFULLY:
- Detailed instructions are provided for each assessment task on Blackboard.
- It is YOUR responsibility to follow Assignment Instructions.
- Course staff will NOT chase up missing parts of your assignment, if you forget to include something.
- If you don't follow the Assignment Instructions, your assignment may not be graded. This means you would receive a grade of zero (0) for the whole assessment.
2. SUBMITTING YOUR ASSIGNMENTS:
- Please see the Assignment Instructions (available on Blackboard) for more information.
- It is YOUR responsibility to submit your work to the correct link.
- Course staff will NOT chase up assignments submitted to an incorrect link.
- If you don't submit your work to the correct link, your assignment may not be graded. This means you would receive a grade of zero (0) for the whole assessment.
3. REFERENCING AND CITING:
3.1 All assignments must be your own work. You must not cheat - or help another student cheat - by lending, sharing, selling or buying an assessment task (present or past).
3.2 For Assignments 1 and 2, you MUST:
- (a) clearly declare your use (or non-use) of AI on the assignment Cover Sheet.
- (b) include a FULL TRANSCRIPT of your interactions with all forms of AI.
- (c) reflect critically on your use of AI in the Critical Reflection.
3.3 IF YOU DON'T complete ALL of the steps (a) - (c) above, the maximum grade you can receive for these assignments will be 4/7
3.4 If you use any other content created by another author, you MUST
- use your own words
- include in-text references, following the APA 7th Referencing Style
- minimize the use of direct quotations and place ALL direct quotations in quotations marks, along with an in-text reference
- include an APA 7 style Reference List.
3.5 Failure to satisfy all of the requirements above may constitute student misconduct under the Student Code of Conduct. Please see this link for more information.
Learning resources
You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.
Library resources
Find the required and recommended resources for this course on the UQ Library website.
Additional learning resources information
Students enrolled in this course will have free access to two UQ MOOCs:
- ACE101x Academic English: How to Write an Essay
- ACE101x is required
- Modules 1, 3, 4 and 5 will be assessed in the final exam
- WRITE101x English Grammar and Style
- Write101x is recommended
- This course will be assessed directly, but it will help you complete all three assessment tasks.
Sustainable Development Goal
This course integrates the following Sustainable Development Goals through course content and assessment.
Learning activities
The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.
Filter activity type by
Please select
| Learning period | Activity type | Topic |
|---|---|---|
Not scheduled |
Not Timetabled |
WRITE101x Modules Specific Write101x modules are RECOMMENDED READING for this course. Although these modules will not be assessed directly, they will help you complete all three asessment tasks in this course. Please see Blackboard for more information. Learning outcomes: L01 |
Multiple weeks From Week 1 To Week 6 |
Not Timetabled |
ACE101x Modules 1 & 3 ACE10x Modules 1 & 3 are REQUIRED READING, and will be assessed in the final exam. Please
Learning outcomes: L01 |
Week 1 (22 Jul - 28 Jul) |
Lecture |
Introduction Please see the Online Learning Module for more information. Learning outcomes: L01 |
Week 2 (29 Jul - 04 Aug) |
Lecture |
Business correspondence Please see the Online Learning Module for more information. Learning outcomes: L01, L02 |
Tutorial |
Business correspondence Please see the Online Learning Module for more information. Learning outcomes: L01, L02 |
|
Week 3 (05 Aug - 11 Aug) |
Lecture |
Clear writing for Business Please see the Online Learning Module for more information. Learning outcomes: L01, L02 |
Tutorial |
Clear writing for Business Please see the Online Learning Module for more information. Learning outcomes: L01, L02 |
|
Week 4 (12 Aug - 18 Aug) |
Lecture |
Communicating through the media PLEASE NOTE: Due to the EKKA Public Holiday, the Wednesday lecture this week will be cancelled.
Learning outcomes: L01, L02 |
Tutorial |
Communicating through the media PLEASE NOTE: Due to the EKKA Public Holiday, all Wednesday tutorials this week will be cancelled. BUT you will have an opportunity to complete the Tutorial Exercise and submit it to your tutor for feedback (because this Tutorial Exercise is preparing for Assignment 1):
for more information about how to get feedback on your Tutorial Exercise. Learning outcomes: L01, L02 |
|
Week 5 (19 Aug - 25 Aug) |
Lecture |
Rapport management Please see the Online Learning Module for more information. Learning outcomes: L01, L02, L03, L04 |
Tutorial |
Rapport management: Please see the Online Learning Module for more information. Learning outcomes: L01, L02, L03, L04 |
|
Week 6 (26 Aug - 01 Sep) |
Lecture |
Academic writing for business #1 (Academic genres) Please see the Online Learning Module for more information. Learning outcomes: L01, L03 |
Tutorial |
Academic writing for business #1 (Academic genres) Please see the Online Learning Module for more information. Learning outcomes: L01, L03 |
|
Lecture |
Academic writing for business #2 (Problem-solving) Please see the Online Learning Module for more information. Learning outcomes: L01, L03 |
|
Multiple weeks From Week 7 To Week 11 |
Not Timetabled |
ACE101x Modules 4 & 5 ACE10x Modules 4 & 5 are REQUIRED READING, and will be assessed in the final exam. Please
Learning outcomes: L01 |
Week 7 (02 Sep - 08 Sep) |
Tutorial |
Academic writing for business #2 (Problem-solving) Please see the Online Learning Module for more information. Learning outcomes: L01, L03 |
Week 8 (09 Sep - 15 Sep) |
Lecture |
Multimodal business communication #1: Please see the Online Learning Module for more information. Learning outcomes: L05 |
Tutorial |
Multimodal business communication #1 Please see the Online Learning Module for more information. Learning outcomes: L05 |
|
Week 9 (16 Sep - 22 Sep) |
Lecture |
Multimodal business communication #2 Please see the Online Learning Module for more information.Please see the Online Learning Module for more information. Learning outcomes: L05 |
Tutorial |
Multimodal business communication #2 Please see the Online Learning Module for more information. Learning outcomes: L05 |
|
Week 10 (30 Sep - 06 Oct) |
Lecture |
Multimodal business communication #3 Please see the Online Learning Module for more information. Learning outcomes: L04 |
Tutorial |
Multimodal business communication #3 Please see the Online Learning Module for more information. Learning outcomes: L04 |
|
Week 11 (07 Oct - 13 Oct) |
Lecture |
Academic writing for business #3 (Academic tone) PLEASE NOTE: Due to the King's Birthday Public Holiday, the Monday lecture this week will be cancelled.
Learning outcomes: L01, L03 |
Tutorial |
Academic writing for business #3 (Academic tone) PLEASE NOTE: Due to the King's Birthday Public Holiday, all Monday tutorials this week will be replaced by a "make-up session."
for more information about the "make-up session." Learning outcomes: L01, L03 |
|
Week 12 (14 Oct - 20 Oct) |
Lecture |
Ethics & business communication Please see the Online Learning Module for more information. Learning outcomes: L02, L03, L05 |
Tutorial |
Ethics & business communication Please see the Online Learning Module for more information. Learning outcomes: L02, L03, L05 |
|
Week 13 (21 Oct - 27 Oct) |
Lecture |
Crisis communication Please see the Online Learning Module for more information. Learning outcomes: L02, L03 |
Tutorial |
Crisis communication Please see the Online Learning Module for more information. Learning outcomes: L02, L03 |
Policies and procedures
University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:
- Student Code of Conduct Policy
- Student Integrity and Misconduct Policy and Procedure
- Assessment Procedure
- Examinations Procedure
- Reasonable Adjustments - Students Policy and Procedure
Learn more about UQ policies on my.UQ and the Policy and Procedure Library.