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Course profile

Market & Consumer Research (MKTG7510)

Study period
Sem 1 2025
Location
St Lucia
Attendance mode
In Person

Course overview

Study period
Semester 1, 2025 (24/02/2025 - 21/06/2025)
Study level
Postgraduate Coursework
Location
St Lucia
Attendance mode
In Person
Units
2
Administrative campus
St Lucia
Coordinating unit
Business School

This course is about market and consumer research, knowledge of which fundamentally informs marketing strategy and public policy making. It is an advanced level course that overviews the market research process and provides insight into contemporary market research practices. The format is a lecture/seminar that emphasises instructor guided discussion of relevant market and consumer research practices.

Marketing and consumer research is an area of everᅠincreasing sophistication andᅠdiversity,ᅠand increasing usefulness for managers and public policy makers. This course provides students with an overview of the fundamentals of marketing and consumer research, plus insight into recent developments in this field. An appreciation of marketing and consumer research is a prerequisite for effective marketing management (and policy making).

Students are advised that, before attempting this course, it is important to complete the appropriate prerequisite course(s) listed on the front of this course profile. No responsibility will be accepted by the School of Business, the Faculty of Business, Economics and Law or the University of Queensland for poor student performance occurring in courses where the appropriate prerequisite(s) has/have not been completed, for any reason whatsoever.

It is the student's responsibility to attend classes and consult designated notice boards and websites for correct and up-to-date information regarding the course, including examination times. Relying on fellow students to pass on information may result in incorrect information for which the University will not be held responsible.

Sustainable Development Goals - UQ Business School is a proud supporter and Advanced Signatory of the United Nations Principles for Responsible Management Education (UN PRME). As part of the largest global collaboration between business schools and the UN, the school emphasises its role in empowering students to drive societal transformation through the Sustainable Development Goals. The SDGs highlight that a thriving economy relies on a healthy environment, aiming to balance economic growth, social well-being, and environmental protection for a sustainable future.

Course requirements

Assumed background

  • Knowledge of the fundamentals of marketing is assumed.
  • Prior completion of the course MKTG7501 Fundamentals of Marketing is strongly recommended.

Recommended prerequisites

We recommend completing the following courses before enrolling in this one:

MKTG7501

Incompatible

You can't enrol in this course if you've already completed the following:

MKTG2511 or 3504

Restrictions

Quota: Minimum of 15 enrolments

Course contact

Course staff

Lecturer

Professor Peter Popkowski-Leszczyc

Timetable

The timetable for this course is available on the UQ Public Timetable.

Additional timetable information

Please note: Teaching staff do not have access to the timetabling system to help with class allocation. Therefore, should you need help with your timetable and/or allocation of classes, please ensure you email business.mytimetable@uq.edu.au from your UQ student email account with the following details:

  • Full name
  • Student ID
  • Course Code

Aims and outcomes

An understanding of market research is an integral part of professional marketing. This course is designed to give students the tools to become an intelligent user of market research. It aims to:

  • introduce students to the fundamentals of market and consumer research practices
  • develop skills in designing market and consumer research studies, and collecting and analysing market and consumer data
  • allow students to display their research skills through engagement in an applied market research project (that results in a report for a real or hypothetical company)

Learning outcomes

After successfully completing this course you should be able to:

LO1.

Obtain in-depth knowledge of the principles of market research, including problem formulation, research design, sampling, measurement, data collection and data analysis.

LO2.

Prepare written market research proposals and articulate market research methods concepts in a business setting.

LO3.

Design market research studies for collecting the information required for decision making for a given business.

LO4.

Critically evaluate research designs used in market research studies.

LO5.

Recognise the ethical and social implications of market and consumer research.

Assessment

Assessment summary

Category Assessment task Weight Due date
Paper/ Report/ Annotation Survey Design 25%

28/03/2025 3:00 pm

Paper/ Report/ Annotation, Project Market Research Report 35%

23/05/2025 3:00 pm

Examination Final Examination
  • Identity Verified
  • In-person
40%

End of Semester Exam Period

7/06/2025 - 21/06/2025

Assessment details

Survey Design

Mode
Written
Category
Paper/ Report/ Annotation
Weight
25%
Due date

28/03/2025 3:00 pm

Task description

The purpose of this written report is to generate consulting advice about how a brand can achieve the management objective of developing or maintaining consumer loyalty with marketing

communications targeted at consumers attitudes, feelings and perceptions about the brand.

Word Count: 2,000

Part 1 is a formative exercise in which you will introduce your context and design a survey that investigates the drivers of loyalty in a specific market.

Part 2 is the final research project. After making any needed changes to your survey, you will now use it to collect data, run statistical analysis and provide strategic business recommendations (e.g., product design, communications strategy to maximise consumer loyalty).

Details to be advised in class. Tables/figures, in text references and the reference list are not included in the word count.

AI Statement:

This task has been designed to be challenging, authentic and complex. Whilst students may use AI technologies, successful completion of assessment in this course will require students to critically engage in specific contexts and tasks for which artificial intelligence will provide only limited support and guidance. A failure to reference generative AI use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students will be required to demonstrate detailed comprehension of their written submission independent of AI tools.

Submission guidelines

The assignment must be submitted electronically by clicking the Turn-it-in icon which is/are located in the Assessments link in Blackboard.

Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Market Research Report

Mode
Written
Category
Paper/ Report/ Annotation, Project
Weight
35%
Due date

23/05/2025 3:00 pm

Task description

The purpose of this project is to generate consulting advice about how a brand can achieve the management objective of developing or maintaining consumer loyalty with marketing communications targeted at consumers attitudes, feelings and perceptions about the brand.

Word Count: 3,000

Part 1 is a formative exercise in which you will introduce your context and design a survey that investigates the drivers of loyalty in a specific market.

Part 2 is the final research project. After making any needed changes to your survey, you will now use it to collect data, run statistical analysis and provide strategic business recommendations (e.g., product design, communications strategy to maximise consumer loyalty).

Details of the research report are to be discussed in class. Tables/figures, in text references and the reference list are not included in the word count.

AI statement:

This task has been designed to be challenging, authentic and complex. Whilst students may use AI technologies, successful completion of assessment in this course will require students to critically engage in specific contexts and tasks for which artificial intelligence will provide only limited support and guidance. A failure to reference generative AI use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students will be required to demonstrate detailed comprehension of their written submission independent of AI tools. 

Submission guidelines

The assignment must be submitted electronically through the submission icon in the Assessment link in Blackboard.

Deferral or extension

You may be able to apply for an extension.

Late submission

A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.

Final Examination

  • Identity Verified
  • In-person
Mode
Written
Category
Examination
Weight
40%
Due date

End of Semester Exam Period

7/06/2025 - 21/06/2025

Other conditions
Time limited.

See the conditions definitions

Task description

More details will be provided in class and on the course Blackboard site.

The exam will be a mixture of conceptual (e.g., about measurement theory, appropriate applications of techniques, etc.) and technical questions (e.g., involving the interpretation of statistical information.) short answer questions.

AI Statement:

This assessment task is to be completed in-person. The use of generative Artificial Intelligence (AI) or Machine Translation (MT) tools will not be permitted. Any attempted use of AI or MT may constitute student misconduct under the Student Code of Conduct.

Exam details

Planning time 10 minutes
Duration 120 minutes
Calculator options

No calculators permitted

Open/closed book Closed Book examination - specified written materials permitted
Materials

One A4 sheet of handwritten or typed notes, single sided, is permitted

Exam platform Paper based
Invigilation

Invigilated in person

Submission guidelines

Deferral or extension

You may be able to defer this exam.

Course grading

Full criteria for each grade is available in the Assessment Procedure.

Grade Cut off Percent Description
1 (Low Fail) 0 - 29

Absence of evidence of achievement of course learning outcomes.

2 (Fail) 30 - 46

Minimal evidence of achievement of course learning outcomes.

3 (Marginal Fail) 47 - 49

Demonstrated evidence of developing achievement of course learning outcomes

4 (Pass) 50 - 64

Demonstrated evidence of functional achievement of course learning outcomes.

5 (Credit) 65 - 74

Demonstrated evidence of proficient achievement of course learning outcomes.

6 (Distinction) 75 - 84

Demonstrated evidence of advanced achievement of course learning outcomes.

7 (High Distinction) 85 - 100

Demonstrated evidence of exceptional achievement of course learning outcomes.

Additional course grading information

Grades will be allocated according to University-wide standards of criterion-based assessment.

Supplementary assessment

Supplementary assessment is available for this course.

Learning resources

You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.

Library resources

Find the required and recommended resources for this course on the UQ Library website.

Learning activities

The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.

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Learning period Activity type Topic
Week 1
Lecture

Introduction and Assignment Briefing

Week 2
Tutorial

Tutorial 1: Introduction to tutorials, assignments and completion of course survey

Lecture

Attitudinal measurement theory

Week 3
Tutorial

Tutorial 2: Introduction to Qualtrics and survey design

Lecture

Introduction to Statistical Models

Week 4
Tutorial

Tutorial 3: Introduction to SPSS, basic analysis and descriptive statistics

Lecture

Factor analysis

Week 5
Tutorial

Tutorial 4: Factor analysis in SPSS

Lecture

Cluster analysis

Week 6
Tutorial

Tutorial 5: Cluster analysis in SPSS

Lecture

Regression

Week 7
Tutorial

Tutorial 6: Regression analysis in SPSS

Lecture

Analysis of Variance (ANOVA)

Week 8
Tutorial

Tutorial 7: Analysis of Variance (ANOVA) and t-tests in SPSS

Good Friday Public Holiday - Friday 18 April 2025 - Check Blackboard for announcements about affected classes.

Lecture

Discriminant Analysis

Mid-sem break
No student involvement (Breaks, information)

In-Semester Break

Week 9
Tutorial

Tutorial 8: Discriminant analysis in SPSS

Lecture

Research ethics and Assignment ReBriefing

Week 10
Tutorial

Tutorial 9: Assignment workshop (downloading data from Qualtrics, data cleaning)

Lecture

Guest Lecture

Week 11
Tutorial

Tutorial 10: Assignment workshop (running analysis on own data in SPSS)

Lecture

Statistically speaking/reporting results

Week 12
Tutorial

Tutorial 11: Assignment workshop (finalising analysis and reporting)

Lecture

Advanced topics (TBA)

Week 13
Tutorial

Tutorial 12: Course Review and Exam Preparation Advice

Lecture

Course Review and Exam Briefing

Policies and procedures

University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:

Learn more about UQ policies on my.UQ and the Policy and Procedure Library.