Course coordinator
Dr Kim Watkins
Course overview
- Study period
- Semester 1, 2025 (24/02/2025 - 21/06/2025)
- Study level
- Postgraduate Coursework
- Location
- External
- Attendance mode
- Online
- Units
- 2
- Administrative campus
- Dutton Park
- Coordinating unit
- Pharmacy and Pharmaceutical Sciences School
This course offers students insight into management issues around pharmacy, pharmaceutical and health care, preparing them for leadership roles in their chosen field of clinical practice. Students will gain insight into leadership, management and organisational dynamics, quality assurance in health systems, human resource management basics, offering them skills and knowledge for advancing their career in the future.
The course is delivered as three online modules.
- An introductory online tutorial will be held in Week 1 of semester - Thursday, 6-7 PM (AEST i.e. Brisbane time).
- One online workshop will be held for each module on a Thursday, 6-8 PM (AEST i.e. Brisbane time).
Course requirements
Assumed background
A student coming into this course will have a Bachelor of Pharmacy or equivalent. A student will be expected to have a general knowledge of skills required to practice pharmacy in either community and/or hospital settings. A student will have practiced as a pharmacist.
Incompatible
You can't enrol in this course if you've already completed the following:
PHRM7050
Restrictions
This course is restricted to students enrolled in the Graduate Certificate/Masters of Clinical Pharmacy and Graduate Certificate in Pharmacy Practice
Course contact
Course staff
Lecturer
Dr Kim Watkins
Timetable
Additional timetable information
Please see Learn.UQ (Blackboard) for timetable information.
Aims and outcomes
This course will further develop students’ understanding and application of strategic planning and management, and leadership principles and theories to drive change and initiatives in their practice, including supporting organisational change, and effective teams. At the end of the course, students will be able to undertake comprehensive business and service planning for a pharmacy service (or initiatives) within their practice environment.
Learning outcomes
After successfully completing this course you should be able to:
LO1.
Design and evaluate pharmacy services that address value-based care and organisational objectives.
LO2.
Apply strategic planning principles to the development, resourcing, and implementation of pharmacy services within the healthcare system.
LO3.
Develop and communicate a strategic business plan that aligns with healthcare priorities, demonstrates financial viability, and incorporates effective marketing strategies to engage stakeholders and support implementation.
LO4.
Apply leadership and team management strategies to foster collaboration, and enhance workforce performance through recruitment, staff induction, and performance appraisal processes.
LO5.
Analyse and address organisational challenges to change management to ensure the sustainability and impact of pharmacy services.
Assessment
Assessment summary
| Category | Assessment task | Weight | Due date |
|---|---|---|---|
| Paper/ Report/ Annotation | Business or Service Development Plan | 15% |
28/03/2025 5:00 pm |
| Presentation |
Elevator Pitch
|
15% |
17/04/2025 5:00 pm |
| Paper/ Report/ Annotation | Business Case | 30% |
9/05/2025 5:00 pm |
| Paper/ Report/ Annotation | Change Management Strategy | 40% |
30/05/2025 5:00 pm |
Assessment details
Business or Service Development Plan
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 15%
- Due date
28/03/2025 5:00 pm
- Learning outcomes
- L01, L02
Task description
- Outline the resourcing, activities, and outputs required to implement a new business initiative or pharmacy service for your professional practice setting, and the resulting desired outcomes and impact using a Logic Model (max. 2 x A4 pages, using at least 8-point font size).
- See the course Learn.UQ (Blackboard) site for details and the marking criteria.
- This task has been designed to be challenging, authentic and complex. Whilst students may use Artificial Intelligence (AI) and Machine Translation (MT) technologies, successful completion of the assessment will require students to critically engage in specific contexts and tasks for which AI will provide only limited support and guidance. A failure to reference AI or MT use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students may be required to demonstrate detailed comprehension of their written submission independent of AI and MT tools.
Submission guidelines
Submit via the link provided on Learn.UQ (Blackboard).
Deferral or extension
You may be able to apply for an extension.
The maximum extension allowed is 28 days. Extensions are given in multiples of 24 hours.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Elevator Pitch
- Identity Verified
- Mode
- Activity/ Performance
- Category
- Presentation
- Weight
- 15%
- Due date
17/04/2025 5:00 pm
- Learning outcomes
- L03
Task description
- Record an elevator pitch, to explain your proposed initiative or pharmacy service, to convince the listener of why your initiative or service would be productive/beneficial to implement/support in your professional practice setting (max 3 minutes).
- See the course Learn.UQ (Blackboard) site for details and the marking criteria.
- This task has been designed to be challenging, authentic and complex. Whilst students may use Artificial Intelligence (AI) and Machine Translation (MT) technologies, successful completion of the assessment will require students to critically engage in specific contexts and tasks for which AI will provide only limited support and guidance. A failure to reference AI or MT use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students may be required to demonstrate detailed comprehension of their written submission independent of AI and MT tools.
Submission guidelines
Submit via the link provided on Learn.UQ (Blackboard).
Deferral or extension
You may be able to apply for an extension.
The maximum extension allowed is 28 days. Extensions are given in multiples of 24 hours.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Business Case
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 30%
- Due date
9/05/2025 5:00 pm
- Learning outcomes
- L03
Task description
- Produce a written business case for your proposed initiative or pharmacy service, to convince the reader to support its implementation in your professional practice setting (max. 4 x A4 pages, using at least 8-point font size).
- See the course Learn.UQ (Blackboard) site for details and the marking criteria.
- This task has been designed to be challenging, authentic and complex. Whilst students may use Artificial Intelligence (AI) and Machine Translation (MT) technologies, successful completion of the assessment will require students to critically engage in specific contexts and tasks for which AI will provide only limited support and guidance. A failure to reference AI or MT use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students may be required to demonstrate detailed comprehension of their written submission independent of AI and MT tools.
Submission guidelines
Submit via the link provided on Learn.UQ (Blackboard).
Deferral or extension
You may be able to apply for an extension.
The maximum extension allowed is 28 days. Extensions are given in multiples of 24 hours.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Change Management Strategy
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 40%
- Due date
30/05/2025 5:00 pm
- Learning outcomes
- L04, L05
Task description
- Produce a change management strategy, to support the implementation of your initiative or pharmacy service in your professional practice setting (max. 6 x A4 pages, using at least 8-point font size).
- See the course Learn.UQ (Blackboard) site for details and the marking criteria.
- This task has been designed to be challenging, authentic and complex. Whilst students may use Artificial Intelligence (AI) and Machine Translation (MT) technologies, successful completion of the assessment will require students to critically engage in specific contexts and tasks for which AI will provide only limited support and guidance. A failure to reference AI or MT use may constitute student misconduct under the Student Code of Conduct. To pass this assessment, students may be required to demonstrate detailed comprehension of their written submission independent of AI and MT tools.
Submission guidelines
Submit via portal on Learn.UQ (Blackboard).
Deferral or extension
You may be able to apply for an extension.
The maximum extension allowed is 28 days. Extensions are given in multiples of 24 hours.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Course grading
Full criteria for each grade is available in the Assessment Procedure.
| Grade | Cut off Percent | Description |
|---|---|---|
| 1 (Low Fail) | 1 - 29 |
Absence of evidence of achievement of course learning outcomes. |
| 2 (Fail) | 30 - 44 |
Minimal evidence of achievement of course learning outcomes. |
| 3 (Marginal Fail) | 45 - 49 |
Demonstrated evidence of developing achievement of course learning outcomes |
| 4 (Pass) | 50 - 64 |
Demonstrated evidence of functional achievement of course learning outcomes. |
| 5 (Credit) | 65 - 74 |
Demonstrated evidence of proficient achievement of course learning outcomes. |
| 6 (Distinction) | 75 - 84 |
Demonstrated evidence of advanced achievement of course learning outcomes. |
| 7 (High Distinction) | 85 - 100 |
Demonstrated evidence of exceptional achievement of course learning outcomes. |
Supplementary assessment
Supplementary assessment is available for this course.
Learning resources
You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.
Library resources
Find the required and recommended resources for this course on the UQ Library website.
Additional learning resources information
Access to video conferencing (e.g. Zoom or Microsoft Teams - please see Blackboard/Learn.UQ for details) via your UQ student account will be required for certain synchronous online workshops.
Learning activities
The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.
Filter activity type by
Please select
| Learning period | Activity type | Topic |
|---|---|---|
Multiple weeks From Week 1 To Week 4 |
Workshop |
Module 1 One online workshop will be held for this module on a Thursday, 6-8 PM (AEST i.e. Brisbane time). See Learn.UQ (Blackboard) for the timetable. Module 1: The Australian Healthcare System; Leadership vs Management and Strategic Planning; Development of Services (or Initiatives); Quality Assurance and Quality Improvement of Services (or Initiatives) Learning outcomes: L01, L02 |
Multiple weeks From Week 1 To Week 13 |
Not Timetabled |
Self-directed and group-based learning Regular and consistent engagement with the contact and your peers will be required to succeed in this course. You will find information and activities defined on the course Learn.UQ (Blackboard) site.
Learning outcomes: L01, L02, L03, L04, L05 |
Week 1 (24 Feb - 02 Mar) |
Lecture |
Course Outline An introductory online tutorial will be held in Week 1 of semester - Thursday, 6-7 PM (AEST i.e. Brisbane time). This will provide an overview of course, assessment, and resources that are available for your use. Learning outcomes: L01 |
Multiple weeks From Week 5 To Week 7 |
Workshop |
Module 2 One online workshop will be held for this module on a Thursday, 6-8 PM (AEST i.e. Brisbane time). See Learn.UQ (Blackboard) for the timetable. Module 2: Strategic Management; Marketing; Finances and Budget Learning outcomes: L03 |
Multiple weeks From Week 8 To Week 12 |
Workshop |
Module 3 One online workshop will be held for this module on a Thursday, 6-8 PM (AEST i.e. Brisbane time). See Learn.UQ (Blackboard) for the timetable. Module 3: Organisational Change Management; Leadership and Culture; High-Performing Teams; Recruitment, Staff Induction, Performance Appraisal Processes; Workforce Well-being: Motivation and Burnout Learning outcomes: L04, L05 |
Policies and procedures
University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:
- Student Code of Conduct Policy
- Student Integrity and Misconduct Policy and Procedure
- Assessment Procedure
- Examinations Procedure
- Reasonable Adjustments - Students Policy and Procedure
Learn more about UQ policies on my.UQ and the Policy and Procedure Library.