Course overview
- Study period
- Semester 2, 2024 (22/07/2024 - 18/11/2024)
- Study level
- Undergraduate
- Location
- St Lucia
- Attendance mode
- In Person
- Units
- 2
- Administrative campus
- St Lucia
- Coordinating unit
- Business School
This course examines a series of contemporary concepts and theories essential for understanding and responding to a range of global ethical issues that impact the tourism and events industries, particularly how these sectors respond and adapt to crisis and disasters. The course explores concepts such as ethics and social responsibility at the individual, organisational and destination levels.
This course introduces students to the concepts of resilience and recovery in the tourism and events industry. We live in a turbulent and ever-changing world and the tourism and events industry must prepare for, and respond to, many social and environmental issues and challenges. Some of these challenges are long-term stressors, such as climate change or global geopolitics, while other challenges come as a sudden shock - for example natural disasters or terrorist attacks. Students will be introduced to the ethics of sustainable and responsible tourism and events, along with the fundamental elements of resilience in the tourism and events system, and will reflect upon how individuals, organisations and destinations can plan for, manage, and recover from crises and disasters.
Course requirements
Prerequisites
You'll need to complete the following courses before enrolling in this one:
2 units level 2 TRVT courses
Incompatible
You can't enrol in this course if you've already completed the following:
TOUR3006
Course contact
Course staff
Lecturer
Tutor
Dr Wendy Pham
Timetable
The timetable for this course is available on the UQ Public Timetable.
Additional timetable information
Please note: Teaching staff do not have access to the timetabling system to help with class allocation. Therefore, should you need help with your timetable and/or allocation of classes, please ensure you email business.mytimetable@uq.edu.au from your UQ student email account with the following details:
Full Name
Student ID
Course Code
Aims and outcomes
This course aims to build on students' existing knowledge and understanding of sustainable tourism and events by considering the ethical, social and environmental challengesﾠassociated with the tourism and events industry. The course will also equip students with the capacity to understand different stakeholder perspectives on these challenges (including tourists, organisations and destinations). The course will give students an insight into the theoretical concept of resilience, and will enable students to apply this theoretical concept to the strategic planning for, management of, and recovery from, a range of crises and disasters.
Learning outcomes
After successfully completing this course you should be able to:
LO1.
Critically examine the challenges for the tourism and events industry in a range of developmental, environmental and societal contexts.
LO2.
Collaboratively evaluate the needs, responsibilities and ethical behaviour of tourism and events stakeholders, at both local and global levels.
LO3.
Formulate resilient business strategies to pre-empt and recover from emerging issues in the tourism and events industries.
LO4.
Respond and adapt to crises and disasters to effectively manage tourism and event capabilities and social responsibilities.
Assessment
Assessment summary
| Category | Assessment task | Weight | Due date |
|---|---|---|---|
| Paper/ Report/ Annotation, Examination |
In-Semester Exam During Class
|
35% Individual; 1,000 Words |
6/09/2024 10:00 am
During Tutorial Class 10:00 AM to 12:00PM |
| Paper/ Report/ Annotation | Case study report | 40% 3,500 words; Group; Peer Assessment |
8/10/2024 5:00 pm |
| Examination | Oral Exam | 25% Individual; 5 minutes |
25/10/2024 10:00 am
During Tutorial Class |
Assessment details
In-Semester Exam During Class
- Online
- Mode
- Written
- Category
- Paper/ Report/ Annotation, Examination
- Weight
- 35% Individual; 1,000 Words
- Due date
6/09/2024 10:00 am
During Tutorial Class 10:00 AM to 12:00PM
- Learning outcomes
- L01
Task description
You will be given 1 out of a possible 3 scenarios focusing on different issues and industries and must write an essay under exam conditions on the underlying cause of the issue, its effect on the tourism and events industry, identify ethical issues and provide management options.
Your essay should be a maximum of 1,000 words.
The exam will take place online via Blackboard during the scheduled lecture time for this class.
The use of Artificial Intelligence (AI) tools in this assessment will not be permitted. Any attempted use of AI may constitute student misconduct under the Student Code of Conduct.
Exam details
| Planning time | 10 minutes |
|---|---|
| Duration | 120 minutes |
| Calculator options | No calculators permitted |
| Open/closed book | Open Book examination |
| Exam platform | Learn.UQ |
| Invigilation | Not invigilated |
Submission guidelines
Deferral or extension
You may be able to defer this exam.
Late submission
Exams submitted after the end of the submission time will incur a late penalty.
Case study report
- Mode
- Written
- Category
- Paper/ Report/ Annotation
- Weight
- 40% 3,500 words; Group; Peer Assessment
- Due date
8/10/2024 5:00 pm
- Learning outcomes
- L01, L02, L03
Task description
In a group of 4, students will be required to
- prepare a detailed case study report on current/emerging ethical issues and challenges facing a particular tourism and events industry sub-sector (of their choice, e.g., cruise tourism industry, sports events etc; to be approved by Course Coordinator in advance)
- propose strategies for responding effectively to the identified challenges.
The report should be a maximum of 3,500 words and is to be submitted via Blackboard.
Your mark will be based on your individual contribution to the assessment task. Thus, you will be required to complete a peer evaluation. Individual grades will be calculated as the group score weighted by the peer evaluation score.
This task has been designed to be challenging, authentic and complex. Whilst students may use AI technologies, successful completion of assessment in this course will require students to critically engage in specific contexts and tasks for which artificial intelligence will provide only limited support and guidance.
A failure to reference AI use may constitute student misconduct under the Student Code of Conduct.
To pass this assessment, students will be required to demonstrate detailed comprehension of their written submission independent of AI tools.
Submission guidelines
Online via Blackboard
Deferral or extension
You may be able to apply for an extension.
Late submission
A penalty of 10% of the maximum possible mark will be deducted per 24 hours from time submission is due for up to 7 days. After 7 days, you will receive a mark of 0.
Oral Exam
- Mode
- Oral
- Category
- Examination
- Weight
- 25% Individual; 5 minutes
- Due date
25/10/2024 10:00 am
During Tutorial Class
- Learning outcomes
- L01, L03, L04
Task description
In the final week of semester (during tutorial time) each student will have a discussion with a facilitator, in which a crisis is presented to them to respond to.
The students will use their group assessment case study as a foundation to adapt to and recover from the crisis.
Probing questions will be asked to evaluate the effectiveness of their response and how it will establish resilience for future issues and crises.
The oral exam will be individual and will last 5 minutes. It will be held during the scheduled tutorial time in Week 13.
Please Note: The presentation will be recorded for marking purposes.
This assessment task is to be completed in-person. The use of Artificial Intelligence (AI) tools will not be permitted. Any attempted use of AI may constitute student misconduct under the Student Code of Conduct.
Exam details
| Planning time | no planning time minutes |
|---|---|
| Duration | 5 minutes |
| Calculator options | No calculators permitted |
| Open/closed book | Closed Book examination - no written materials permitted |
| Exam platform | Other |
| Invigilation | Invigilated in person |
Submission guidelines
Deferral or extension
You may be able to apply for an extension.
Please note, requests for extensions for the in-class oral assessment must be directed to your course coordinator prior to the due date.
Late submission
You will receive a mark of 0 if this assessment is submitted late.
Course grading
Full criteria for each grade is available in the Assessment Procedure.
| Grade | Cut off Percent | Description |
|---|---|---|
| 1 (Low Fail) | 0 - 29 |
Absence of evidence of achievement of course learning outcomes. |
| 2 (Fail) | 30 - 46 |
Minimal evidence of achievement of course learning outcomes. |
| 3 (Marginal Fail) | 47 - 49 |
Demonstrated evidence of developing achievement of course learning outcomes |
| 4 (Pass) | 50 - 64 |
Demonstrated evidence of functional achievement of course learning outcomes. |
| 5 (Credit) | 65 - 74 |
Demonstrated evidence of proficient achievement of course learning outcomes. |
| 6 (Distinction) | 75 - 84 |
Demonstrated evidence of advanced achievement of course learning outcomes. |
| 7 (High Distinction) | 85 - 100 |
Demonstrated evidence of exceptional achievement of course learning outcomes. |
Additional course grading information
Grades will be allocated according to University-wide standards of criterion-based assessment.
Supplementary assessment
Supplementary assessment is available for this course.
Learning resources
You'll need the following resources to successfully complete the course. We've indicated below if you need a personal copy of the reading materials or your own item.
Library resources
Find the required and recommended resources for this course on the UQ Library website.
Learning activities
The learning activities for this course are outlined below. Learn more about the learning outcomes that apply to this course.
Filter activity type by
Please select
| Learning period | Activity type | Topic |
|---|---|---|
Week 1 |
Lecture |
Introduction to Environmental and Social Issues Topics include: climate change; overtourism; United Nations sustainable development goals. Learning outcomes: L01 |
Week 2 |
Lecture |
Responsible Tourism and Events Topics include: ecotourism; responsible events Learning outcomes: L01, L02 |
Tutorial |
Tutorial - Introduction to course Includes: course and assessment overview; competing perspectives activity Learning outcomes: L01 |
|
Week 3 |
Lecture |
Understanding Resilience Topics include: foundations of systems thinking; adaptation and mitigation for tourism systems Learning outcomes: L03 |
Tutorial |
Tutorial - Responsible Tourism and Ecotourism Includes: Environmental behaviour at home v on holiday; case study of sustainable tourism in Indonesia Learning outcomes: L01, L02 |
|
Week 4 |
Lecture |
Building Resilience Topics include: individual, organisational and destination resilience. Learning outcomes: L03 |
Tutorial |
Tutorial - Understanding Resilience Includes: systems thinking activities; case study on adaptation and mitigation in Victoria, Australia Learning outcomes: L01, L02 |
|
Week 5 |
Lecture |
Introduction to Ethics Topics include: foundations of ethics; the Global Code of Ethics for Tourism; ethical issues for events Learning outcomes: L01, L02 |
Tutorial |
Tutorial - Building resilience Includes: destination resilience activity Learning outcomes: L03 |
|
Week 6 |
Lecture |
Environmental Ethics Topics include: corporate social responsibility; consumer demand for ethical products and services Learning outcomes: L01, L02 |
Tutorial |
Tutorial - Introduction to Ethics Includes: case study on ethical travel in India Learning outcomes: L02 |
|
Week 7 |
Lecture |
Assignment 1 (online exam) to be held during lecture time Learning outcomes: L01 |
Tutorial |
Tutorial - Environmental Ethics Includes: ethical scenarios and dilemmas in tourism and events Learning outcomes: L02 |
|
Week 8 |
Lecture |
Indigenous and First Nations Tourism Online case study. Topics include: Indigenous tourism products and services; demand for Indigenous tourism; Indigenous worldviews and tourism Learning outcomes: L01, L02 |
Tutorial |
Tutorial - Indigenous Tourism and Ethics Includes: case study on Indigenous tourism businesses Learning outcomes: L02 |
|
Week 9 |
Lecture |
Business Ethics Topics include: Corporate Social Responsibility; consumer demand for ethical products and services Learning outcomes: L01, L02 |
Tutorial |
Tutorial - Business Ethics Includes: corporate social responsibility activity Learning outcomes: L02, L03 |
|
Mid Sem break |
No student involvement (Breaks, information) |
In-Semester Break |
Week 10 |
Lecture |
Introduction to Crises and Disasters Topics include: definitions; impacts of crises and disasters on tourism and events Learning outcomes: L01, L04 |
Tutorial |
Tutorial - Crises and disasters Includes: assessing crises and disasters activity Learning outcomes: L04 |
|
Week 11 |
Lecture |
Crisis Management Topics include: risk and crisis planning Learning outcomes: L03, L04 |
Tutorial |
Tutorial - Crisis Management Includes: bushfire impacts case study Learning outcomes: L04 |
|
Week 12 |
Lecture |
Post-disaster recovery Topics include: media and crisis communication; post-disaster recovery marketing Learning outcomes: L03, L04 |
Tutorial |
Tutorial - Post-disaster recovery Includes: case study on hurricane recovery from USA Learning outcomes: L04 |
|
Week 13 |
Lecture |
Course review Learning outcomes: L01, L02, L03, L04 |
Tutorial |
Assignment 3 (oral exam) held in tutorial time Learning outcomes: L03, L04 |
Policies and procedures
University policies and procedures apply to all aspects of student life. As a UQ student, you must comply with University-wide and program-specific requirements, including the:
- Student Code of Conduct Policy
- Student Integrity and Misconduct Policy and Procedure
- Assessment Procedure
- Examinations Procedure
- Reasonable Adjustments - Students Policy and Procedure
Learn more about UQ policies on my.UQ and the Policy and Procedure Library.